Asma Haneef Email & Phone Number
Who is Asma Haneef? Overview
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Asma Haneef is listed as Team Manager at TD - Canadian Collection & Recovery, a with 1 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Asma Haneef.
Asma Haneef previously worked as Team Manager at Td - Canadian Collections & Recovery and Senior Customer Success Analyst at Td. Asma Haneef holds Master Of Business Administration - Mba from Ivey Business School At Western University.
Email format at TD - Canadian Collection & Recovery
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About Asma Haneef
Results-Driven Professional | Strategic Leadership | Stakeholder Engagement | Project Management Key Highlights:- Strategic Leadership: I excel at developing and executing strategic initiatives that drive organizational success. My track record includes implementing innovative solutions and achieving measurable results.- Stakeholder Engagement: I collaborate with diverse stakeholders to inform policies and programs. By understanding their needs and perspectives, I create impactful strategies.- Project Management: With over 2 years of experience in project management, I've successfully delivered on milestones, exceeding consumer and business needs.- Data-Driven Insights: I leverage data to make informed decisions, ensuring optimal outcomes.- Effective Communication: My strong communication skills facilitate seamless collaboration across teams.Professional Experience:- Customer Service & Operations Management: Over 4 years of experience with a business improvement focus. I've consistently turned the dial on performance, placing teams in a positive spotlight.- Change Management: Proficient in change management principles, driving successful transitions within organizations.- Critical Thinking & Organizational Skills: I apply critical thinking to solve complex challenges, ensuring efficient operations and exceptional service delivery.If you're seeking a dynamic professional who thrives in fast-paced, result-driven environments, let's connect!
Asma Haneef's current company
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Asma Haneef work experience
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Team Manager
Current• Created Fiscal 2018 accountabilities and objectives, including Service Level Standards and performance metrics for continuous improvement.• Developed separate scorecards for the department, resulting in a 42% increase in productivity.• Assisted in creating a new phone line system for officers, leading to a 15% reduction in abandoned call rates.• Analyzed recovery data to identify trends and opportunities, increasing recovery targets by 10% through training and communication.
Team Manager
• Successfully led a team of 18 officers to achieve overall accountabilities and objectives using creative initiatives.• Collaborated with business partners to optimize resources and bridge process gaps that could impact customers.• Streamlined the onboarding process for 50 new hires, eliminating content waste and providing balanced feedback.• Produced and distributed monthly and quarterly reports, presenting trend analysis and project status updates.
Senior Customer Success Analyst
• Served as the segment subject-matter expert, primary point of contact to direct inquiries; acting as a key connector across different stake holders, service lines and various functions• Utilized data visualization tools to present insights to key stakeholders, enabling data-driven decision-making for product development and market expansion• Identified process gaps to mitigate risk, assisted in creating process maps for over 15 processes which ensured maximum efficiency keeping… Show more • Served as the segment subject-matter expert, primary point of contact to direct inquiries; acting as a key connector across different stake holders, service lines and various functions• Utilized data visualization tools to present insights to key stakeholders, enabling data-driven decision-making for product development and market expansion• Identified process gaps to mitigate risk, assisted in creating process maps for over 15 processes which ensured maximum efficiency keeping legendary customer service and customer resolution in mind Show less
Asma Haneef education
Master Of Business Administration - Mba
Business Case Development
Software Testing
Bachelor Of Arts - Bs, Industrial And Organizational Psychology
Frequently asked questions about Asma Haneef
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What company does Asma Haneef work for?
Asma Haneef works for TD - Canadian Collection & Recovery.
What is Asma Haneef's role at TD - Canadian Collection & Recovery?
Asma Haneef is listed as Team Manager at TD - Canadian Collection & Recovery.
Where is Asma Haneef based?
Asma Haneef is based in Toronto, Ontario, Canada while working with TD - Canadian Collection & Recovery.
What companies has Asma Haneef worked for?
Asma Haneef has worked for Td - Canadian Collection & Recovery, Td - Canadian Collections & Recovery, and Td.
How can I contact Asma Haneef?
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What schools did Asma Haneef attend?
Asma Haneef holds Master Of Business Administration - Mba from Ivey Business School At Western University.
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