Asma Humera

Asma Humera Email and Phone Number

Technical Associate ServiceNow, Team Lead, Project Manager ServiceNow Administration. Seasoned professional with over 6 years of hands on experience of ServiceNow administration and implementation, ITIL certified. @ CALYX
Asma Humera's Location
Greater Hyderabad Area, India
About Asma Humera

Asma Humera is a Technical Associate ServiceNow, Team Lead, Project Manager ServiceNow Administration. Seasoned professional with over 6 years of hands on experience of ServiceNow administration and implementation, ITIL certified. at CALYX.

Asma Humera's Current Company Details
CALYX

Calyx

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Technical Associate ServiceNow, Team Lead, Project Manager ServiceNow Administration. Seasoned professional with over 6 years of hands on experience of ServiceNow administration and implementation, ITIL certified.
Asma Humera Work Experience Details
  • Bisco Bio Sciences (Indian Affiliate Of Limagrain)
    Research Associate
    Bisco Bio Sciences (Indian Affiliate Of Limagrain)
  • Calyx
    Technical Associate - Servicenow
    Calyx Jan 2021 - Present
    Hyderabad, Telangana, India
    • User and Groups administration and troubleshooting• Data Management and Operational Reporting• Involved in Client-side scripting such as UI policies, Client Scripts, UI Action and Server-side scripting such as Script include, Business rules, Workflow and Transform maps, ACL• Involved in creating Web-Services, Email notifications and Scheduled jobs, reporting and Performance Analytics.• Involved in creating knowledge base on Incident Problem, Change, and Release management streams• Problem ownership and resolution using ServiceNow support• Working with support team for enhancements on various fields as well as reporting • Working experience on SLA definitions and Metrics.• Working experience on ServiceNow ITSM modules of Incident, Problem, Change, CMDB, Asset Management.• Working experience on Service Portal Configuration.• Hands on working experience on Service Portal. Involved in Bug fixes• Working experience in documenting As Build documents, Test cases documentation.
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Frequently Asked Questions about Asma Humera

What company does Asma Humera work for?

Asma Humera works for Calyx

What is Asma Humera's role at the current company?

Asma Humera's current role is Technical Associate ServiceNow, Team Lead, Project Manager ServiceNow Administration. Seasoned professional with over 6 years of hands on experience of ServiceNow administration and implementation, ITIL certified..

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