Managing budget of administration and facilities. Handling office petty cash and card transactions. Selection of preferred vendors, negotiating and acquiring the best rates.Vendor registration with government bodies, customers, suppliers etc.Taking care of Infrastructure management, insurance, legal activities.Manage and maintain the physical Office space maintenance, safety, housekeeping, inventory for office equipment.Ensuring all the office equipment is maintained properly,AMC are entered and renewed with service provider timely.Managing the travel requests for domestic and overseas travel along with visas and forex.Signing up corporate deals with airlines, hotels to get competitive rates in order to save costs.Maintenance and verification of the Travel conveyance /claims of the employees.Preparing all reimbursements for staff like mobile claims, landline bills, internet bills, etc.Handling complaints, disputes and grievances of all staffs and inform the Vice President.Monitoring timely update of personnel records (personal details, position, salary, appraisal,etc) Monitoring the attendance recording system; generate an MIS report – late comers, absentees. Reviewing and implementing the company's health and safety policy. Liaising with Fire authorities to check the fire extinguishers,sprinklers.Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.Enhancing and implementing new techniques to improvise administrative functions and reduce the facility costs in the organisation.Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.Responding appropriately to emergencies or urgent issues as they arise.Maintaining stock of gift inventories, office fixed assets.Renewing insurance for employees, health, fixed assets of office.Organising events for staff, annual investor meet,trainings for employees.

Primarily assigned to manage on station finance transactions.Manage station invoices from suppliers and maintenance of logs and arrange for payments.Handling petty cashVerifying and preparing monthly cash flow as well as cash outflow reports for airport and cargo offices.Developing sales plansGoing for sales calls and visiting corporate.Sending weekly sales reports.Creating sales call plans.Enrolling new corporate companies to On Business programme.Interaction with trade partners and airlines for AD/ID requests Facilitate the completion of CIP application from tradeAuditing ticket stock monthly. Auditing airport tickets and sales reports.Innovating sales strategiesAccounting the daily airport excess baggage sales. Reconciliation of Balance Sheet and accounting the GSA Statement monthly.Updating and maintaining SCM procedures, risk assessments exercises and all IT and office inventory. Ensuring compliance with self-audit requirements and provides recommendations for improvements. Designing and negotiating with suppliers for contractsManaging and controlling the office inventoryAuthorising daily ATSR’s Crosschecking and analysis with other sales department..Providing business support to commercial and Airport managers requiring financial assistance... Monitoring server room and carrying out backup twice a week by changing tapes and sorting out IT issues in station for all offices.Checking and updating the Business Continuity Plan and fire evacuation plan in the BEACON.Handling customer relation complaints.Arranging Kuwait station marketing events.Arranging visas and hotel bookings for all outstation staffs.Maintaining relations with other airlines/ travel agencies/ government departments and co-ordinate with other departments within the company.

Working on Winbabs (Amadeus) system for British Airways.Reservation, Ticketing, sending PTA, issuing MCO, BA Holidays Authorize daily sales report.Dealing with travel agent queries.Ensure sales targets achieved and Training new staff.Handle disrupted passengers and deal with customer relation issues.Direct interaction with customers in saleshop. Maximising profits and ensuring good customer satisfaction

Working on Kriscom system for Singapore Airlines.Reservation, Ticketing, sending PTA, issuing MCO,Sales report & Hotel reservations on Trade winds online packageDealing with tour operatorsHandling VisasReservation & Ticketing in Galileo System

Majorly worked on Amadeus systemWorked on Indian Airlines Kriscom systemTicketing & Reservation for Indian AirlinesManaging International ticketing & E-ticketingProviding overseas mediclaim policyHandling visa cases, ForexAdministrative work