1. Oversaw the organization and analysis of hotel operational data to optimize efficiency and guest satisfaction, ensuring smooth daily operations2. Conducted thorough market research and analysis to set competitive pricing strategies, maximizing revenue while maintaining value for customers3. Curated content, engaged with followers, and implemented campaigns to enhance brand visibility and engagement across various social media platforms

1. I took charge of overseeing and coordinating the entire event planning process, from initial concept to execution, ensuring seamless coordination among team members and stakeholders2. Prioritized providing exceptional guest experiences by overseeing all aspects of guest services, ensuring comfort and satisfaction throughout the event3. Maintained efficient resolution of any issues that arose, addressing concerns promptly to uphold high standards of service and guest satisfaction