Asmaa Radii Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

- Coordinate with vendors and suppliers to procure goods and services.- Prepare and process purchase orders and documents by company policies.- Maintain procurement records and documentation.- Evaluate and negotiate contracts with suppliers to secure the best terms and conditions.- Assist with the preparation of budgets and monitor expenses.- Ensure timely delivery of goods and services.- Ensure compliance with procurement policies and procedures.- Maintain accurate records of office inventory.

Cairo, Egypt

- Respond promptly and effectively to client complaints and escalationsvia phone or email.- Manage escalations associated with the warehouse, logistics, andpayment departments, ensuring timely resolution.- Handle problem tickets efficiently, tracking progress and ensuringclosure within defined timeframes- Provide detailed feedback to upper management regarding customerissues, contributing to process improvement initiatives.- Collaborate with cross-functional teams to address systemic issuesand enhance overall customer experience.

Cairo, Egypt

- Communicating with clients to understand their needs.- Collaborating with internal departments to facilitate client need fulfillment.- Collecting and analyzing data to learn more about consumer behavior.- Building and maintaining strong, long-lasting customer relationships.- Following up on leads and winning new clients.- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.- Create and send weekly, monthly and quarterly reports to the clients.- Attending a monthly meeting with the client to discuss the new plan and the improvements made in the last month

Cairo, Egypt

- Be the single point of contact for prospects, guiding them through the journey from the first enquiry to final sale.- Communicate with customers in our place, via phone and chat- Provide knowledgeable answers to questions about services, pricing and availability.- Work with internal departments to meet customer's needs.- Dealing with ‘first level’ customer complaints and suggestions to agreed standards

Intensive Training Program, Social Media Marketing

Fields that covered on the program: - Content Marketing. - social Media marketing (Facebook-Instagram-LinkedIn-YouTube-TikTok-Snapchat).

Nanodegree Program, Digital Marketing, Professional

Content Marketing, E-mail Marketing and freelancing skills.

Bachelor'S Degree, Psychology, C+