- Identifying customer’s needs clarify information and research.- Every issue and providing solution.- Managing large amounts of inbounds and out bounds calls a timely.- Meet personal / team qualitative and quantitative targets.- Building sustainable relationships and engage customer by taking the extra mile.

• Plan schedule and workdays for members.• Organize other important events.• prepared to achieve head position.• vice president managed many and different branches in Cairo and Alexandria .

learn about : -Digital banking -SME's-English banking -Stock market-Economy -Insurance

Getting to know the banking field by building a virtual bank and dealing as bank employees

learn about banking products and transactions and how to deal with them.