Founder & Business Manager
Current
Dream Couture
Dhaka, Bangladesh
• Created social media accounts and built a Facebook business page with over 3,000 active users. • Created innovative marketing campaigns for the business using platforms including newsletters, Google and social media.• Managed social media marketing activities, including posting company updates, analyzing results on insights and tailoring growth strategies. • Leveraged social media websites such as Instagram and Facebook to promote services and gauge customer needs and preferences. • Customer service to answer customers query via messenger, whatsapp, over the phone call.• Photography, writing description about the products, set up pricing, Internet research.• Dealing with buyers, Invoicing and packaging the products.• Maintain sales records, preparing monthly reports. • Leveraged financial data and forecasts to set clear operating budgets.• Built favorable partnerships with industry leaders through networking at industry events.• Delegated tasks and monitored performance and workflow to meet daily demands. • Set ambitious expectations for operations and established pathways to accomplishing goals. • Keeping clients contact info in order to keep them updated on new products and services available.• Timely processing and shipping of online orders, building long-lasting relationships with clients through dedicated follow-up and problem-solving. • Establishing and maintaining business relationships with local suppliers to boost business.
