Sales Coordinator And Customer Service Supervisor
CurrentAs Sales Coordinator Responsibilities:• follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them• Efficiently respond to any online or telephone queries in a calm and friendly manner.• Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.• Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.• also be required to produce reports on progress within the department and outline any developed strategies to improve• Responsible for overseeing any supercharges and evaluating any alterations to both • External and internal staff.As customer service supervisor Responsibilities Ensure proper documentation Delegating tasks Monitoring the team’s performance Assisting the team by performing the tasks with them Helping with training and development Handling complaints (from both staff and customers)