Asmah Parvez Email & Phone Number

San Francisco Bay Area

San Ramon, California

San Francisco Bay Area

- Analyze, plan, schedule and implement projects- Establish overall project scope and lead installations team to ensure a coordinated effort- Manage the project schedule to ensure product is ordered, delivered and installed on time- Manage project budgets and timelines- Work cross-departmentally (with sales, product managers, engineering, account.

- Managed all microscope accessory installations for North and South America that ranged from 4-15 installations a week and lasted approximately 3-8 weeks each- Created marketing campaigns to help boost service contract sales via e-mail campaigns, which helped increase service contract sales by 20%- Scheduled and planned all 8 Field Service Engineers.

Pleasanton, Califonria

- Reviewed all service orders globally for accuracy, pricing, terms and products via Salesforce- Created and tracked 50 service cases at any given time for 200+ customers while maintaining an accurate customer database to assure Field Service Engineers had all information needed to resolve service cases

Houston, Texas Area

-Coordinated and processed all paperwork / notices related to benefits enrollment for clients (Newscorp, Farmer’s Insurance, Fujitsu, Capella Healthcare, and White & Case)-Reviewed benefits eligibility and then advised members on the following stepsdelivering of excellent member-focused service benefits administration, training, troubleshooting) while.

Calgary, Canada Area

- Worked directly with project managers and closely with the clients to deliver services that met the customers expectations- Used SQL queries to test software and see if I could replicate the issues clients were seeing, before passing tickets on to the developers to resolve the issue

Calgary, Canada Area

-Provided direct oversight and supervision of the day-to-day operations-Provided advice and training to users in response to identified difficulties -Became the MS Outlook focal shortly after starting at IBM; responsible for all incoming technical support requests via email-Collected, organized and maintained problems and solution logs for use by other.

Sugar Land, Texas

Pharmacy Technician-Certified by Texas Board of Pharmacy-Adhered to CVS workflow and ensured quality assurance standards are maintained at all times-Communicated and interacted with all healthcare professionals to provide optimal care-Maintained customer/patient confidentiality according to HIPAA and company standards-Trained new Pharmacy.

Project Management

Courses Completed: Project Management Project Leadership and Building High-Performing Teams Project Schedule and Risk Management Project.

Bachelor'S Degree, Nutrition Sciences