Hello! I'm Asma Izzati, working as admin assistant now. Before, I'm experience in graphic design, customer service, and telemarketing.Previously, I had the opportunity to work as a graphic designer at the Food Safety and Quality Division, Ministry of Health Malaysia, under the MyStep Programme. It was an incredibly fulfilling role where I created engaging infographics on food safety and managed the division's website. Being involved in designing for prominent events like MAHA and eMas was a great honor during my time as a contract employee.Starting my career as a graphic designer provided me with valuable experience, allowing me to expand my skills beyond what I had learned during my studies. While I excelled in enhancing my software skills, I realized the need to develop my communication abilities further.To address this, I embraced a new challenge and transitioned into a customer service role at Telekom Malaysia, specifically in the billing department. Initially, my aim was to focus on improving my communication skills, but I discovered a passion for effectively handling and engaging with people. It wasn't an easy journey, but I successfully achieved my monthly Key Performance Indicators (KPIs) and honed my interpersonal skills.Later on, I ventured into telemarketing, where I played a crucial role in updating IT personnel across three countries: Malaysia, Indonesia, and Singapore. I also organized webinars to inform them about our client's projects. I truly enjoyed this role, but unfortunately, the unforeseen challenges posed by the COVID-19 pandemic led to a job loss.As I summarize my previous experiences, I find myself in a phase of transition and eager to explore new opportunities. I have a strong passion for learning and welcome fresh challenges. Please feel free to connect with me on LinkedIn as I actively seek to grow professionally and contribute my skills and enthusiasm to new ventures.Let's connect and embark on exciting journeys together!
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Administrative AssistantTriys Consulting Sdn Bhd Jan 2024 - PresentPuchong, Selangor, Malaysia -
Graphic DesignerFood Safety And Quality Division, Ministry Of Health Malaysia Jun 2020 - Dec 2022Putrajaya Federal Territory, MalaysiaPrepared infographics based on information or current issues related to food safety which given by food technology officer. Prepared e-catalog for walk in clients so they can easily access to the educational promotion from food safety and quality division. Also managed and updated website content. Involved in designing banner and any urgent promotion stuff especially for event such as MAHA and eMAS.
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Customer Relationship OfficerCncdata (Malaysia) Sdn. Bhd. Nov 2019 - Apr 2020Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaWork as telemarketing making outbound call for 3 countries which are Malaysia, Indonesia and Singapore. Responsible in updating current IT personnel for each company based on database. Approached IT personnel to attend webinar based on project given. Do profiling question due to client request. -
Customer Service ProfessionalTelekom Malaysia Contact Centre (Tmcc) Dec 2018 - Nov 2019Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaAnswered question and offered information regarding billing enquiries. Update customer information by updating account information in database. Resolves customer's issues (customer complaints) by determining the cause of the problem and prepare reports for the second level. Received Key Performance Indicator (KPI) every month since Feb after training.
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Digital Media ExecutiveLeaderserve Lpt Jun 2018 - Nov 2018Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaJoining KHAZANAH NASIONAL GREEN PROGRAMME or known as SL1M. Working for 6 months contract and responsible in designing poster and company profile for marketing purpose. Also incharge in handling company's facebook page.
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Graphic DesignerFuad Trading Industry Jan 2018 - Apr 2018Alor Setar, Kedah, MalaysiaResponsible in designing business card, company profile, banner, wedding card according customer's enquiries. Assist customer walk-in to shop and provide information tocustomer regarding price and estimate time to receive the product. Involved in designing poster and block printing tshirt (silkscreen technique) for YB Bandar Baharu during General Election Malaysia 2018 (PRU 14).
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InternAimi Photoart Photography Feb 2017 - Jul 2017Selangor, MalaysiaMain responsibility as an editor includes photographer and creating album. Involved in photography project which are modelling and events especially wedding. In charge for graphic design and outdoor or studio photoshoot.
Asma Izzati Nasruddin Education Details
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Multimedia Technology -
Biology, Chemistry, Science Computer & Mathematics
Frequently Asked Questions about Asma Izzati Nasruddin
What company does Asma Izzati Nasruddin work for?
Asma Izzati Nasruddin works for Triys Consulting Sdn Bhd
What is Asma Izzati Nasruddin's role at the current company?
Asma Izzati Nasruddin's current role is Admin Assistant.
What schools did Asma Izzati Nasruddin attend?
Asma Izzati Nasruddin attended Universiti Malaysia Sabah, Kolej Matrikulasi Kedah.
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