Anouk De Smet

Anouk De Smet Email and Phone Number

Customer Ops Specialist Teamsales Benelux at Nike @ Nike
beaverton, oregon, united states
Anouk De Smet's Location
Brussels Metropolitan Area, Belgium
About Anouk De Smet

Anouk De Smet is a Customer Ops Specialist Teamsales Benelux at Nike at Nike. She possess expertise in customer service, management, analytical skills, business analysis, financial analysis and 12 more skills. She is proficient in German, English and French. Colleagues describe her as "Anouk is an experienced and very professional member of my team. She is a positive person with an eye for detail and a hands-on / no-nonsense mentality. These skills result in a high customer satisfaction level (internally- and externally). Next to her customer service mindset she is also known for her great commercial understanding, which helps her to take the right decisions. She knows exactly where and when she needs to prioritize in order to maximize the results of the business. Because Anouk has the ability to focus on details, but also see the bigger picture I think she can become a future leader. From a teamplayer perspective Anouk is a nice person to work with. She treats others with respect, is approachable and flexible when needed. She maintains calm under stress and volunteers to help when needed! With her skillset she is an added value for every company. "

Anouk De Smet's Current Company Details
Nike

Nike

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Customer Ops Specialist Teamsales Benelux at Nike
beaverton, oregon, united states
Website:
nike.com
Employees:
99157
Anouk De Smet Work Experience Details
  • Nike
    Customer Operation Specialist
    Nike Apr 2005 - Present
    Brussels Area, Belgium
    Orderbook management key accounts and specialty accounts : orderbookreconciliation after deadline, holds, cancellations and coverage. Plan and deliver the goods asap to maintain a clean orderbook.Target- / goalsetting key accounts : give a detailed estimation of what quantity will be shipped next month. Customer relation management : daily contact with customers concerning existing orders, stock, returns, webstore problems, deliveries , VAS.Reporting Logistic agreements : negotiations with key accounts to meet all their wishes concerning packing demands.
  • Secon Belgium Nv
    Credit Controller
    Secon Belgium Nv May 2000 - Apr 2005
    Brussels Area, Belgium
    Reporting : daily use of excel to keep track of everything and release the blocked customersCredit Check : check solvency of the client (balance sheet), aks for a credit limit with an external firm.Customer relation management (defaulters) : daily contact with the customer to check the reason of non payment. Create payment plans and agreements to get the payments in asap.

Anouk De Smet Skills

Customer Service Management Analytical Skills Business Analysis Financial Analysis Business Planning Microsoft Excel Forecasting Microsoft Office Office Administration Teamwork Footwear Apparel Customer Satisfaction Customer Support Sales Leadership

Anouk De Smet Education Details

Frequently Asked Questions about Anouk De Smet

What company does Anouk De Smet work for?

Anouk De Smet works for Nike

What is Anouk De Smet's role at the current company?

Anouk De Smet's current role is Customer Ops Specialist Teamsales Benelux at Nike.

What schools did Anouk De Smet attend?

Anouk De Smet attended Mercator Hogeschool Gent.

What skills is Anouk De Smet known for?

Anouk De Smet has skills like Customer Service, Management, Analytical Skills, Business Analysis, Financial Analysis, Business Planning, Microsoft Excel, Forecasting, Microsoft Office, Office Administration, Teamwork, Footwear.

Who are Anouk De Smet's colleagues?

Anouk De Smet's colleagues are Chukwu Victor, Fink Bill, Paul Hourmiz, Aaron Thomas, Avadh Shastri, Kenny Sekyere, Name Last Name.

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