- Collaborated with stakeholders to gather user requirements and translate them into intuitive and user-friendly interface designs that met business objectives and user needs.- Conducted thorough usability analyses, including heuristic evaluations and user testing, to identify pain points in existing interfaces and propose design enhancements for improved user experiences.- Effectively communicating design concepts and interaction flows to development teams and stakeholders.- Worked closely with development teams to ensure the accurate implementation of interface designs, providing guidance and support throughout the development lifecycle.- Conducted regular interface design reviews, collecting feedback from users, stakeholders, and team members to iterate on designs and continually enhance the usability and aesthetics of the interfaces.

● Spearheaded the development of a comprehensive data lake using Mirth Connect to centralize data from Apple Watches, enabling real-time monitoring of veterans' activity and recovery progress while within active duty.● Proficiently utilized IRIS Ensemble Cache and SDA's (Shared Data Access) to design and implement a sample interface for streamlined data management, integration, and performance optimization within intricate systems, demonstrating a deep understanding of these technologies' capabilities.● Implemented API calls to efficiently extract heart rate data from JSON messages generated by Apple Watches, enhancing the depth of health data collected and analyzed.● Designed a robust alerting system for FHIR anomalies, enhancing timely adjudication. ● Demonstrated proficiency in working with Fast Healthcare Interoperability Resources (FHIR) R4 standards, ensuring data compatibility and compliance with healthcare industry requirements.● Established real-time monitoring capabilities to track veterans' physical activity and health metrics, providing timely insights for medical staff and decision-makers.● Streamlined FHIR data comparison through API integration and mapping registration. ● Managed automated issue processing and defect reporting in Atlassian Jira. ● Enforced rigorous development practices for high-quality product releases. Efficiently tracked product delivery using Agile SCRUM and Atlassian tools. ● Expertly reviewed, cataloged, and leveraged anomalies to improve governance.● Ensured strict adherence to data security protocols and compliance standards, including HIPAA, to protect veterans' sensitive health information.● Collaborated closely with healthcare professionals, IT teams, and data analysts to understand requirements and deliver a data solution tailored to the unique needs of the Veterans Affairs organization.

⁍Sole project manager / tech lead bringing over 230+ complex HL7 interfaces to production.Supporting various EMR vendors like, eClinicalWorks, Practice Fusion, Liaison and Atlas.⁍ Daily conference calls with Lab owners using platforms such as Microsoft Teams, Zoom, UberConference, Skype Business, Microsoft Outlook etc.⁍ Achieved company record of 35+ LIS projects being worked on simultaneously. Whileproviding timeline, guidance, suggestions to 4 points of contact on a daily basis per project.⁍ Created an innovate efficient way to perform testing on lab HL7 interfaces to ensure stability.⁍ Established VPN, SFTP, SOAP connections to labs such as Accu Reference, Aculabs, Genotox.⁍ Created and monitored channels using Mirth Connect.⁍Troubleshooted and resolved HL7 interface issues escalated from customer support and otherdepartments with a high success rate.

- Orchestrated the deployment of HL7/FHIR interfaces within the AWS cloud environment, utilizing services like Amazon EC2, Lambda, and API Gateway to ensure seamless integration and data exchange between healthcare systems.- Collaborated with development teams and healthcare stakeholders to configure and optimize HL7/FHIR interfaces, facilitating the exchange of patient data, medical records, and clinical information in compliance with healthcare standards.- Implemented monitoring and alerting solutions within AWS CloudWatch, proactively identifying and addressing performance bottlenecks, data transmission errors, and other issues affecting the reliability of HL7/FHIR interfaces.- Collaborated with security teams to establish HIPAA-compliant data protection measures, including encryption, access controls, and secure authentication mechanisms, ensuring the confidentiality and integrity of sensitive healthcare data.- Provided technical support to troubleshoot and resolve interface-related issues, leveraging AWS tools and methodologies to diagnose problems, restore data flow, and minimize downtime, thereby maintaining the continuity of critical healthcare operations.

⁍Provided maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices to ensure effective use.⁍ Provided technical assistance and support related to Wi-Fi connectivity for customers via Guest Wi-Fi.⁍ Coordinated events among Cisco employees, using Outlook Calendar and scheduling tools.⁍ Initiated WebEx and telepresence meetings using Cisco technology, to assist in prompt start of meetings.⁍ Managed communications with vendors and event registrants according to the plan and as instructed by the event manager.⁍ Monitored Cisco lab rooms to ensure proper temperature. Reported any cable management concerns