Accounts Receivable:o Created and issued invoices for major clients including Coles, Woolworths, Aldi, Metcash, Tesco, and Ocado.o Chased payments, verified credits, and accurately allocated credits and payments.o Conducted account reconciliations to ensure financial accuracy.• Import and Export Coordination:o Managed import and export logistics to/from the UK, New Zealand, Hong Kong, South Korea, and Kuwait.o Secured quotes and arranged shipments, coordinating all logistics aspects for timely delivery.• Inventory Management:o Conducted regular stock takes and prepared detailed stock take reports.o Developed Out-Of-Stock (OOS) reports for the production team based on buyer forecasts.• Order Processing:o Entered sales orders from emails and Electronic Data Interchange (EDI) for clients like Coles, Woolworths, Tesco, and Ocado.o Sent orders to the warehouse and tracked order status, updating planners and buyers accordingly.o Coordinated with transport companies to ensure smooth delivery processes.• Customer Service:o Provided exceptional customer service to wholesale customers, handling queries, feedback, and complaints.o Followed up on forecasts and orders, communicating necessary information to internal teams.• Reporting:o Created sales reports, credit reports, and forecasts for the production, marketing, and business development teams.