Market research reports, web content, and more

• Writing and editing policies, procedures, user manuals for various departments including the corporate functions and other business units• Responsible for doing forms and matrices in Word and Excel respectively• Liaising with various onshore business units for timely deliveries and for requirement gathering• Working for other projects for rapid deployments

Wrote articles on websites, blogs, Handled SEO requests, Edited articles

Helped in placements of MBA students. Focused mainly on Finance & ITCreated training modules for the students and conducted training sessions on Business writing, Interview Techniques, induction programs, etc

Recruitment & TrainingResponsibilities:Carrying out the end to end recruitment process in the KPO & IT sectors which includes thorough screening of candidates at functional level & from an HR perspectiveHandling recruitments at all levels from Executive to AVP, prominently doing associate & middle management recruitmentsTraining the new joiners in 'recruitments for the KPO sector' & 'Interview Skills'Designed & developed Employee Development Programme which includes activities like quiz, games & role plays which I conducted on every SaturdayAppreciated work:Conducted training sessions on Business Writing Skills.Developed training modules on Business Writing Skills, Motivation, Verbal Communication, Etiquette, and Self Grooming.The Redwood Horizon

BPO Reruitment

Handled leave management which included managing monthly & yearly leave balance & attendance of each individual in the team of 30 people.Communicated between HR & Operations to solve HR related queries - conducted team meetings & team bonding exercises.Handled team MISTrained & provided floor support to trainees Handled transaction processingHandled calls to UK Insurance BrokersWorked in 3 different processes in the last 3 yearsSuggested improvement in two processes & successfully implemented the changes