1. Facilitate seamless collaboration between distributors and clients, analyzing secondary sales data, validating stock levels, and supporting clients in identifying strategies to enhance sales performance.2. Organize routine project status meetings and deliver consistent reports to senior management to ensure project objectives are met and resources are optimally allocated. 3. Perform daily audits to establish and maintain a comprehensive dashboard for monitoring support ticket trends, proactively addressing underlying issues to reduce ticket volumes and streamline operations. 4. Cultivate strong client relationships through active engagement and resolution of post-installation or implementation concerns, ensuring compatibility with billing systems and maintaining accurate installation records. 5. Serve as a liaison between stakeholders and clients, managing and coordinating project activities for multinational corporation (MNC) clients. 6. Assume full responsibility for overseeing end-to-end user satisfaction and prioritize client contentment throughout project execution. 7. Efficiently coordinate and oversee multiple projects simultaneously, ensuring timely completion within allocated budgets. 8.Additionally, develop and uphold project plans, schedules, and budgets to facilitate effective communication and collaboration among all stakeholders.

• Managing all the sales related activity of the company. • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.• Tracking sales orders to ensure that they are scheduled and sent out on time.• Effectively communicating with customers in a professional and friendly manner.• Ordering and ensuring the delivery of goods to customers.• Supporting the field sales team.• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.• Organizing sales promotional campaigns.• Contacting potential customers to arrange appointments.• Speaking with customers using clear and professional language.• Resolving any sales related issues with customers.• Completing the administrative needs of the Sales Department.• Making follow-up calls to confirm sakes orders or delivery dates.• Responding to sales queries via phone, e-mail and in writing.• Handling Project Cordination with Customer.• Taking care of Handover System.(Installation Reports, Invoices)