Junior It Analyst Participant
14-week in-class training with hands-on experience including:PC configuration,Mobile device security,NetworkingBuilding computers based on customer requirements,Resolving IT issuesInstalling, configuring and troubleshooting Windows, iOS, Android and LinuxAgile project management tools and strategies (Gantt Charts, Kanban, Daily Scrums)Professional client serviceActive listening,effective questioning,empathy,problem-solvingissue… Show more 14-week in-class training with hands-on experience including:PC configuration,Mobile device security,NetworkingBuilding computers based on customer requirements,Resolving IT issuesInstalling, configuring and troubleshooting Windows, iOS, Android and LinuxAgile project management tools and strategies (Gantt Charts, Kanban, Daily Scrums)Professional client serviceActive listening,effective questioning,empathy,problem-solvingissue resolution,de-escalation,consultative sales,presentation skillsLearn and practice professionalism in the workplace by:Identifying skills, interests and accomplishments,Creating a targeted resumePracticing interview and networking skills,Learning about personal branding & social mediaDelivering effective presentations,Strengthening business writing,,Learning teamwork and conflict resolutionDevelop life skills and techniques for:Self-care,Stress management,Coping strategies,Budgeting,Time management,Goal setting,Having a growth mindset,Maintaining a positive attitude,Work-life balance Show less