Asmita Dwivedi Email and Phone Number
Asmita Dwivedi personal email
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I joined Deloitte as a Senior Analyst in November 2023, after working as a Program Manager and a Key Account Manager at Classplus, an online platform for educators and learners. There, I managed multiple projects, built and maintained strong relationships with key accounts, and increased customer satisfaction and retention. I have over four years of work experience in the education and consulting sectors, where I have developed competencies in process improvement, customer relationship management, and data analysis. I am passionate about leveraging technology and innovation to enhance the quality and accessibility of education for all. I hold a Bachelor of Arts degree in Economics and Sociology from Delhi University. My goal is to use my knowledge and skills to create positive impact and value for society and the environment.
Deloitte
View- Website:
- deloitte.com
- Employees:
- 295722
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Senior AnalystDeloitte Nov 2023 - PresentHyderabad, Telangana, India
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Program ManagerClassplus Nov 2022 - Nov 2023Noida, Uttar Pradesh, India -
Key Account ManagerClassplus Jan 2022 - Oct 2022Noida, Uttar Pradesh, India
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Senior Associate-Key Account ManagerClassplus May 2021 - Dec 2021Noida, Uttar Pradesh, India
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Key Account Management SpecialistShiprocket Jul 2020 - May 2021Delhi, India -
Customer Experience ExecutiveGuesthouser Apr 2019 - Apr 2020Gurgaon, Haryana, India-Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.-Conducted forecasting to determine possible changes and issues for inventory management.-Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.-Managed social media platforms in order to help resolve customer issues and provide quick response to inquiries.-Monitor the activities of the customer service team to ensure compliance with acceptable standards of customer service.-Organize training programs for customer experience representatives in order to update their job knowledge and enhance their skills.-Account management for different business partners, namely, Booking.com, Makemytrip. -
Business Development Executive InternGuesthouser Jun 2018 - Aug 2018Gurgaon, Haryana, India-Networked among local business and community organizations to develop leads.-Developed business pipeline using cold and warm techniques.-Resolved conflicts and negotiated mutually beneficial agreements between parties over pricing of the rooms.-Handled email support for the company and business partner to resolve customer inquiries with 90% success rate.-Collaborated with sales department for a better customer experience.
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Live Project:Survey On Usage And Experiences Of Home Remedies And Ayurveda Products In India-Aug'17.Gsk Aug 2017 - Sep 2017New Delhi Area, IndiaPrimary research on home remedies and Ayurveda products used in households on regular basis for different reasons; pain management, immunity enhancers, gastric wellness, lifestyle related problems (depression, anxiety etc.), eye care, oral health etc. . -
FreelancerEvent Management Aug 2015 - Mar 2017New Delhi Area, IndiaWorked as a freelance promoter/usher with various brands, Blackberrys, Airtel, Sharp to name a few.
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State CoordinatorLeaders For Tomorrow Sep 2014 - Mar 2015New Delhi, Delhi, India
Asmita Dwivedi Skills
Asmita Dwivedi Education Details
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Marketing -
Economics And Sociology -
Dayawati Modi Academy-1StScience
Frequently Asked Questions about Asmita Dwivedi
What company does Asmita Dwivedi work for?
Asmita Dwivedi works for Deloitte
What is Asmita Dwivedi's role at the current company?
Asmita Dwivedi's current role is Senior Analyst @ Deloitte | MBA in Marketing.
What is Asmita Dwivedi's email address?
Asmita Dwivedi's email address is as****@****ail.com
What schools did Asmita Dwivedi attend?
Asmita Dwivedi attended Delhi Institute Of Advanced Studies, Delhi University, Dayawati Modi Academy-1st.
What skills is Asmita Dwivedi known for?
Asmita Dwivedi has skills like Data Management, Internet Savvy, Communication, Team Management, Leadership, Marketing, Social Media Marketing, Social Change, Microsoft Office, Creative Writing, Team Leadership, Market Research.
Who are Asmita Dwivedi's colleagues?
Asmita Dwivedi's colleagues are Becky Kong, Wardah Meeajun, Unnati Thakkar, Xavier S., Katherine Paula, Esther Daopuye, Joanna Guzy.
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