With a passion for delivering exceptional customer service and a keen interest in finance and management, I am an MBA graduate from University Canada West and a Customer Service Representative at Walmart Canada. In my current role, I respond to customer inquiries in person and over the phone, exceeding customer expectations and cultivating positive experiences. I also collaborate with my team to support the store's sales and profitability goals, applying my communication and problem-solving skills. Previously, I worked as an Executive Administrative Assistant and an Administrative Assistant at Triumph Hub Training and Placement Institute, where I spearheaded data analysis initiatives, managed client documents, provided financial reporting and budgeting support, and enhanced the institute's visibility through strategic marketing initiatives. I have multiple certifications in digital marketing, investment banking, and investment funds in Canada, demonstrating my commitment to continuous learning and professional development. I am eager to leverage my diverse skill set and extensive experience to contribute to the success of a dynamic organization, where I can grow and collaborate with others.