Aaron Smith Email & Phone Number

Christchurch, Nz

Christchurch, Canterbury, New Zealand

My role with MYOB is to lead our Sales and Professional Services teams for PayGlobal across Australia and New Zealand.

Canterbury, New Zealand

Canterbury, New Zealand

Intern director as pert of my MainPower internship via the IoD Emerging Director Award

My role with Alliance Group ($1.8b) was responsible for developing, executing and embedding a three year innovation and new product development strategy across our global sales team in Australasia, UK & Europe, Asia and North America. I led a small innovation team that works closely with our teams and partners in market to develop and scale world class red meat products.The role is new to Alliance and has ambitious goals to become a leader in primary sector innovation in New Zealand.

Christchurch

In my role I led a team of 35 staff as General Manager for Walker Davey Searells Ltd, a Christchurch based accountancy and business advisory firm. My key focus was to work alongside the directors to develop, document and execute a formal growth strategy for the firm, to provide guidance and direction with respect to innovation through technology, systems and process improvement, and manage the day to day running of the business.

Christchurch

My role with IAG was to lead NZI’s centralised sales and service business unit for Broker Personal Lines (domestic) insurance based out of Christchurch. My team supported our nationwide network of approximately 350 brokerages and agents. NZI Broker Personal Lines was a $180m+ business unit and I had responsibility for 47 staff across middle management, account management and support roles.Over nearly four years, my role was defined by the successful turnaround of the business unit, post earthquake, resulting in increased growth and profit results plus three successive years of improved broker NPS and staff satisfaction metrics. In the majority, this was achieved as a result of a two year change project (Project Phoenix) focused on executing significant operational and cultural change to the underlying business structures, systems, processes, roles and responsibilities to deliver a growth orientated and customer centric business unit.

Christchurch

Christchurch, New Zealand

PayGlobal (now MYOB) is one of New Zealand’s leading software vendors servicing 430 companies in New Zealand and Australia. PayGlobal develops, sells and services an integrated people management solution used by many of Australasia’s leading and highest profile companies (www.payglobal.com)The objective of my role as the National Manager – NZ Accounts was to effectively manage PayGlobal’s internal and external relationships with its New Zealand customer base, with responsibility for the New Zealand account management team. I was also directly responsible for managing key account relationships with PayGlobal’s largest customers having been previously promoted from Senior Key Account Manager.Responsibilities:• Setting the strategic direction of the NZ account management team including customer account management planning, a strong focus on the customer experience and creating long term value partnerships with key customers.• Managing PayGlobal’s overall external relationships with customers, partners and stakeholders.• Managing PayGlobal’s internal resources to ensure the highest level of service and accountability to its customers.• Effective management of the NZ account management team towards internal revenue goals, marketing initiatives and customer satisfaction KPIs.• Creating and implementing new service, product launch plans and marketing campaigns based on differentiated customer strategies.• Key account management of New Zealand’s top customers including; Progressive, Foodstuffs South Island and Wellington, Fulton Hogan, Hutt Valley DHB, AMI, IHC, Talleys and Postie Group, as an extension of my previous Senior Key Account Manager role October 2008 to August 2010

London, United Kingdom

Keith Prowse is the largest corporate hospitality company in the UK with a turnover of circa £50m. Wholly owned by Compass Group Plc, Keith Prowse owned twelve major sales contracts including Lords, The Oval, Wimbledon, Twickenham and The Open Golf Championship and provides official corporate hospitality packages to nearly 100,000 guests per annum. (www.keithprowse.co.uk)Role & Responsibilities• My role was as the Event Sales Manager for new corporate hospitality contracts won by Keith Prowse across the UK. I led an existing account management and new business sales team of 16 people with respect to sales and marketing initiatives for these contracts.• Creating and executing the sales process from conception to completion with the sales team including consultation on relevant sales, marketing and advertising strategies reporting to external partners and working with internal sales support and the event management team.• Building sales and product knowledge capability for new contracts won to execute sales and account management plans for these contracts.• Managing and building external relationships for event sales on contracts including; the UK Music Hall of Fame Awards with Channel 4 Television and the Brooklands Centenary of Speed with Mercedes Benz Daimler Chrysler UK.• I retained a key account management relationship with several of the UK’s largest corporate customers including; BNP Paribas, JP Morgan Cazenove and ICI.

Christchurch, New Zealand

NIKE NZ launched a nationwide concept store franchise group, marketed in sub-brands in 2001.This comprised eight stores selling the best of NIKE footwear, apparel and accessories in a “concept store” environment. I tendered for and was granted licences for two “NIKE Only” stores opening in 2001 & 2002 in Cashel Street and Riccarton Mall respectively.Role & Responsibilities• As the business owner, the role initially involved finding locations, negotiating and executing leases, store design, creation, project management, launch and ongoing operation of two NIKE-exclusive retail stores specialising in selling NIKE sports footwear, apparel and accessories in a “concept store” environment under the Trinity brand.• Running a multi site business employing 15 staff.• Management of staff, structuring and implementing commission based sales remuneration packages, leadership, motivation and achievement of company sales strategies and financial goals.• Strategic and financial planning objectives, marketing, inventory budgeting as well as product and cash flow forecasting.Major Achievements • Retail company sales grew from a zero base (a new business) through to NZD$1.8m per annum before being successfully sold in late 2004. It continued to trade under the national brand “Platinum” until February 2011.

Christchurch, New Zealand

Canterbury Sports Depot was a two part sporting goods company in Christchurch, New Zealand. It had a centre city retail store and is still the leading mail order and internet seller of sporting goods and team wear in New Zealand.Role & Responsibilities• General management of both retail and mail order operations including the leadership of approximately thirteen staff across two business units. • Direct sales included forecasting and budget planning, profit & loss and balance sheet reporting as well as implementation of monthly / quarterly sales strategies to achieve targets in both business units.• Driving HR initiatives including remuneration and hiring.• Implementation of nationwide strategic marketing plans for both retail and mail order business units. • Design, build and implementation of new retail store in High Street.

Mba, Masters Of Business Administration, Distinction

Activities and Societies: MBA Advisory Board Member I completed my MBA (majoring in strategy and leadership) through University.

Bcm - Bachelor Of Commerce, Commerce & Management

High School