A. S. M. Shamim Reza Email & Phone Number

Dhaka, BD

I founded TheTeamPhoenix, a non-profit initiative, with the mission of establishing it as a leading cybersecurity research center in Bangladesh while expanding our presence across the APAC and European regions. We are dedicated to advancing cybersecurity through research, education, and community engagement. I manage the strategic direction and day-to-day.

Brisbane, QLD, AU

• Deliver vendor-neutral Internet operations training on InfoSec, Network Security, Network Automation, Cloud Computing, and IPv6 deployment across the APAC region.
• Facilitating APNIC's mission by promoting Internet development, ensuring reliable knowledge transfer to support regional growth.
• Develop content and conduct network monitoring, management, and security workshops.
• Supporting IPv6 adoption and cloud computing best practices, guiding organizations' network automation and monitoring initiatives.

Brisbane, QLD, AU

• Design and develop course modules based on specific use cases and workshop objectives.

Chuo-ku, Tokyo, JP

• Strategic Leadership:
• Spearheaded the transition from a product-focused company to a service provider by executing technology and cybersecurity strategies as the Company's CTO & CISO.
• Guided cross-functional teams to optimize processes and align policies.
• Established reporting standards and technical documentation guidelines.
• Aligned technology with business goals, increasing customer satisfaction by 25% and generating new revenue streams. Cybersecurity Oversight:
• Architected a full-scale CSIRT, improving threat detection and response times and reducing high-severity incidents by 60%.Technology Operations:

Chuo-ku, Tokyo, JP

• Provide strategic technical advice to improve the success and possibilities for the threat intelligence platform and redefine innovative ideas for security services.

• Led the architecture and expansion of inter-organizational business scope by developing value-added services, enhancing profitability.
• Led large-scale enterprise projects, ensuring 100% successful delivery and achieving complete customer satisfaction by meeting project requirements and deadlines.
• Spearheaded R&D initiatives focused on threat and anomaly detection using Machine Learning techniques.
• Designed and enforced infrastructure operations and security policies in alignment with organizational goals, improving performance and security.
• Developed infrastructure monitoring parameters and analytics, optimizing operational efficiency and application security.
• Managed the Anycast DNS service infrastructure, optimizing performance through advanced analytics and reporting.

• Performed security analysis and implemented the NIST framework to improve the organization's security posture.
• Developed and maintained open-source, value-added services, expanding the company’s business scope.
• Led designing and maintaining enterprise-level collaborative systems, including mailing solutions, web applications, cloud services, infrastructure redesign & up-gradation, and Wi-Fi hotspot systems.
• Managed solutions and projects for medium to large enterprise business requirements to enhance performance & security.
• Implemented and maintained centralized monitoring and traffic analysis systems, improving security and operational management.
• Implemented customized automation throughout the infrastructure for better manageability.

• Designed and maintained high-availability mailing systems with auto-redundancy, clustering, and failover mechanisms.
• Developed private cloud solutions and load-balancing systems for enterprise-level applications, ensuring system reliability.
• Managed solutions and projects for small to medium enterprise business requirements to enhance performance & security and fulfill the client's needs.
• Managed network and system monitoring, conducting in-depth penetration testing and vulnerability assessments to ensure security.
• Managed infrastructure log and event analytics to ensure better defense and threat detection.
• Collaborated with cross-functional teams to ensure seamless network operations and security monitoring.

• Strategically managed and generated daily health reports for Link3 core servers, ensuring optimal performance and reliability.
• Architected and maintained corporate client servers, provided 99.99% uptime, enhanced performance and hardened security,
• Designed and implemented customized server and LAN infrastructures based on specific customer requirements, enhancing operational efficiency.
• Deployed tailored server and LAN status monitoring tools at customer premises to ensure real-time visibility and management.
• Responded to calls from NMC, efficiently resolving escalated network and server security issues through strategic troubleshooting and support.
• Collaborated with other technical teams to resolve system issues, maintain network reliability, and ensure security was hardened.