Adriana Solomon Email & Phone Number

United States

Woodland Hills, California

• Provide each caller with excellent customer service experience • Participate in Buddy training for new hires • Expected to answer 40-50 calls daily and graded on quality, accuracy, and communication skills• Trained in the following systems: OASys, Genesys, SAP, Edge, AWD, and Note Source

Prioritize customer satisfaction and ensure they experience a seamless experience Process all customer purchasing orders and manage inventory in insure orders are complete

• Tour community with prospective residents and deliver a persuasive speech highlighting the benefits of living in an Equity Residential apartment home• Manage leasing process; application, fees, requirements, background screening, obtain all necessary verifications, and communicate results with applicant

California, United States

• Lead generation/ Marketing and Networking • Coordinate with vendors, purchasing studio retail/products with accurate inventory • Schedule and participate in networking/community events and studio promotions • Manage/train Sales Representatives to meet sales quota/participate in National Sales calls • Maintain the operations of studio• Hiring and training new employees /managing disciplinary actions • Handle customer service concerns/cancellations/ Membership retention