National Manager, Program Resources (Training, Event Software And Interim Staffing)
CurrentTraining-On-boarding new staff with a suite of event management software including, but not limited to, Greater Giving, Online Bidding, WordPress Website management, CRM, Luminate Online and data and reporting.-Provide 1:1 trainings with new and veteran staff who need a focus on specific processes or platforms.-Lead on monthly reoccurring event platform trainings for new and veteran staff.-Creation and development on new trainings as changes or updates are made in organization wide operating procedures.Program Resources-Develop resources to provide centralized support to 29 chapters across the country and over 100+ events including, but no limited to, Galas, Golf tournaments and other special events.-Update and review current resources with changes to organization standard operations procedures and software/platforms updates.-Provide reports and data to drive organization wide fundraising.Staff Management-Lead on pre-event calls with all 29 chapters and signature events to ensure revenue, sales and auctions are in compliance with organization operating procedures.-Lead on all website creations, sponsorship, admission and multi-sale packages for all signature events and oversees event PES coordinators and night of event equipment orders.Interim Staffing-Assigned to chapters and/or events who are short staffed to step in and take the lead on time sensitive projects to ensure chapters hit budgets and events are on track with timelines. Projects include, but are not limited to, lead on volunteer recruitment, auction support, program script writing, event presentation slides, data entry, website support, guest RSVPs and ticket allocations, table seating, online bidding lead, EComms and other miscellaneous projects as needed.