✔️ Established and implemented essential strategic metrics (such as WAU), devised monitoring reports, and refined data for enhanced reliability.✔️ Developed a robust system with 30% adoption rate empowering teachers to track and analyze student performance and activity.✔️ Revamped content tagging system, enabling advanced UX within the content library and recommendations based on student performance.

✔️ Led the end-to-end development of a brand new CRM system from conceptualization to the rollout of new product versions.✔️ Crafted a comprehensive data-model, considering: industry-recognized best practices such as TMF SID model and competitor analysis.✔️ Steered product roadmap for stakeholders and managed product backlog for software engineers to ensure the anticipated delivery of product versions.

✔️ Enabled the team to utilize the Scrum framework for a transparent and predictable delivery flow. This was particularly vital in the domain the team worked in including car traffic monitoring, route optimization, and handling a large volume of telemetry events, where we frequently conducted experiments with uncertain outcomes.✔️Collaborated closely with the Product Owner to establish a clear Product Roadmap and regularly refine the Product Backlog. I also helped the team with data… Show more ✔️ Enabled the team to utilize the Scrum framework for a transparent and predictable delivery flow. This was particularly vital in the domain the team worked in including car traffic monitoring, route optimization, and handling a large volume of telemetry events, where we frequently conducted experiments with uncertain outcomes.✔️Collaborated closely with the Product Owner to establish a clear Product Roadmap and regularly refine the Product Backlog. I also helped the team with data analytics to speed up product development. Show less

✔️ Led a team of 30+ business analysts in massive business transformation projects across the USA and Canada.✔️ Enabled my team to handle 8k+ tightly related requirements, resulting in high-quality designs that comprehensively covered all needs.✔️ Developed an approach to requirements and design management using Jira and Confluence, widely adopted within the organization.

✔️ Designed and implemented an Enterprise Product Catalog system for the largest telecommunications provider in Russia.✔️ Ensured smooth integration with all the systems which consumed marketing and technical data.✔️ As a Product Owner of one of the cross-dependent Scrum teams, contributed to the overall Product Roadmap and regular live demos conducted for stakeholders.

The key project I participated in my role involved the implementation of the Amdocs CRM system for the largest telecommunications provider in Russia. I collected requirements, developed process flows, and collaborated with stakeholders and end-users to refine and pass them for implementation.