I leaned into my strengths in retail marketing and customer relations with this job my role included the following:Answer phones and take phone orders.Customer service; checking people out, counting back change, taking orders.Build flower arrangements.Accept deliveries.Remain up-to-date on industry trends.

Write, edit, and produce multiple stories per weekPursued and developed stories and articles independently; mostly covering Agriculture related topics.Provided photography for the stories I wrote.

Encouraged discussion of class material to promote critical thinking.Established positive relationships with students, parents, colleagues, and administrators.Supervised and directs the daily work of 65 students.Emphasized shop safety.Taught grades 7-12 in classroom and laboratory eviroments. Subjects taught included plant and animal science, horticulture, agriculture communications, natural resources, woodworking, welding, business, etc.

Answered the phone, took messages, and directed incoming calls to the correct individuals.Handled customer complaints in a sympathetic and efficient manner.Ensured that all staff followed proper customer service etiquette.Opened and closed the office.Ordered office supplies and stocked supplies upon arrival.Maintained cleanliness of the lobby and front office area.Responded to customer billing and financial cial inquiries.Made and sent out invoices.

Scheduled and coordinated meetings and appointments.Opened sorted and distributed incoming messages.Greeted visitors.Processed documents before, during, and after the semester for exchange students.Successfully planned and coordinated events on campus.