Srinivasa Rao Avasarala Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Operational Excellence• Capacity planning – Planning resources ( Men & machine) to meet projected demands and augment shortfalls• Process management – Develop & implement processes to improve operational effectiveness • Leverage data analytics to identify bottlenecks , measure performance and drive continuous improvements• Cost management – Identify & implement cost saving measures and process optimizations• Develop & maintain quality assurance programs to ensure consistent delivery of high quality customer service• Design , develop and implement SOP’s Customer Service • Regular review of key customer satisfaction indexes viz., Ontime delivery , rescheduling etc• Oversee the functioning of customer support team with respect to customer concerns raised through a ticketing systemSupply Management• Work closely with the supply team to ensure un interrupted supply availability & planning• Develop new supply points as per business demands• Ensure periodic audits to ensure the quality of supply through various methods and toolsVendor Management• Establish & maintain relationships with vendors and service providers to ensure high quality of service delivery• Negotiate contracts and agreements to optimize cost effectiveness and service levelsCompliance & risk management• Ensure compliances as per regulatory framework • Ensure timely compliance renewals of fleet – insurance, RTO compliances.• Conduct risk assessments and implement strategies to mitigate operational risks and ensuring business continuity.Fleet Maintenance• Ensure that the fleet are maintained as per the defined schedules• Manage inhouse workshops, spares & inventory for its efficiency• Ensuring optimum availability of fleet by reducing the mean time to repair Monitoring targets & performance• Monitor performance on monthly basis and guide regional heads to take corrective measures• Review Key operational index’s and implement improvement projects

Bengaluru, Karnataka, India

I leveraged my long experience in designing business process frameworks, defined processes &streamlined workflow to improve processes. Bringing about change in work practices & procedures, I tackled complex business challenges &made high-stakes decisions using experience-backed judgment, strong work ethic &irreproachable integrity. I have been involved in identifying new streams for revenue growth &preparing marketing plans. Led &implemented sales promotional activities as a part of brand building &market development effort.Some of the accomplishments during my career are enumerated as:✔️Functioned as top revenue leader, turned around business unit with rapid attention to key targets for services ✔️Managed and ensured achievement of high-margin revenue✔️Strategized long term business directions of the region to ensure maximum profitability in line with organizational objectives✔️Effectuated business plans to attain maximum sales and optimum revenue✔️Spearheaded complete accountability & management of the business, enabling the company in becoming a "known brand" in their segment ✔️Stellar role in impacting regional profitability through effective tactical management decisions and new business development✔️Strategized short-term/monthly and long-term plans to build a sustainable business & consistent revenue growth. ✔️Repositioned products for profit; concept-to-execution driver and turnaround specialist – setting records in business expansion, revenue growth, and high rate of satisfaction among business/commercial clients✔️Monitoring finance and accounting functions, in liaison with banks for working capital and Capex funding

Mumbai Area, India

Acknowledged as a highly focused &committed manager, I employ a collaborative management style that in turn motivates teams towards the successful execution of shared objectives. I was accountable for evangelizing the messaging on SaaS and sold the vision of migrating enterprise applications, software, and services. Displayed keen acumen in strengthening day-to-day partner relationships, administered joint marketing funds, and secured program approvals. Strategically managed existing partners, mapped new opportunities & consistently harvest additional value. Accomplishments which I bagged across the tenure were:✔️Provided consistent partner management support to ensure partners develop their sales, pre-sales, and delivery capabilities in line with designed strategy. Pivotal in:✔️Worked closely with channel partners to generate new business in existing accounts and in new markets✔️Trained channel partner staff; developing channel-wide demand generation programs and tracking results✔️Engaged stakeholders including vendors, marketing teams, and channel partners to ensure that common goals are achieved✔️Effectively managed Car Leasing and Rental Business of large volume clients like ONGC and SBI✔️Drove new market expansion to propel business growth, bagged big ticket contracts with leading Indian Banks & Corporate✔️Administered management of large operating lease contracts for both four-wheelers and two-wheelers✔️Successfully implemented E2E ERP software, steered IR and other related activities

Bengaluru Area, India

I delivered business growth to boost market share – overcoming challenges. I also obtained growth by instituting innovative sales & business development initiatives, thereby winning high-profile contracts& expanding distribution network. For achieving consistent growth, I strategized & administered operations for Online/Agency business & drove overall business growth in the region. Highlights during the tenure were:✔️Conceptualised and set-up an own Car Rental Company, serviced major corporate clients at over 50 locations across India✔️Conducted analysis of latest industry / market trends and accordingly chalking out measures for countering competition✔️Performed monthly sales forecasting and competitive analysis to determine accurate performance levels and need for growth into current and additional vertical markets and product categories. ✔️Managed all the functions of the business entailing Sales, Operations, Accounts, Finance and Staff Management

Bengaluru Area, India

Was on advisory board in Zoomcar , advised them during their initial start up days. Advised and helped them in✔️Played a key role in the initial stage of the start-up, built strategic relationships enabling successful pilot✔️Guided the management through various statutory processes including the important Rent a Cab license✔️Rendered strategic advice to the management through the initial manpower recruitment

Mumbai

Mumbai, Maharashtra, India

► Successfully implemented and integrated ERP in a record time of 8 months► Planned and implemented cost-containment measures and opportunities► Spearheaded cross-functional initiatives across departments to achieve business goals► Led the vendor and franchise development functions ► Successfully implemented process improvements resulting in improvement in operational efficiency and reduction of costs.

Mumbai Metropolitan Region

► Built the organization from the start-up stage► Led the complete business operations of over 200 Cr of annual turnover► Defined and integrated roles , responsibilities, and processes for business team and data management► Successfully designed and implemented SOP's for all the departments► Partnered with business, operations teams and IT to align project goals► Instrumental in building an end to end web enabled business process tools► Successfully implemented strong credit control processes► Led customer management and relations successfully

Bangalore Urban, Karnataka, India

► Led the entire southern region car rental operations

Handling car rental Operations of Bangalore Branch

Sales & Business Development of car rental division of TCI

Pgdm, Marketing And Advertising

Bsc, Mineral Beneficiation