Asry Azman Email and Phone Number

- Analyzes and resolves computer hardware, software, and network issues, repairs user workstations, modifies configurations, replaces faulty components, and rebuilds complete systems on a variety of platforms.- update and document external client issues- perform analysis and determine client problems, and document these issues- provide solutions for network and system-related issues, and provide detailed documentation along with it- perform a cause analysis either on-site or at… Show more - Analyzes and resolves computer hardware, software, and network issues, repairs user workstations, modifies configurations, replaces faulty components, and rebuilds complete systems on a variety of platforms.- update and document external client issues- perform analysis and determine client problems, and document these issues- provide solutions for network and system-related issues, and provide detailed documentation along with it- perform a cause analysis either on-site or at a client location.- assist customers by performing analysis of various issues relating to LANs, WANs, desktop computers, Internet connectivity, and the installation of hardware and software- assist customers the purpose of improving processes related to system issues- maintain error logs in coordination with IT departments, and maintain resolution reports - offer recommendations based on various metrics on how to improve the support process in its entirety Show less

- Install, maintain & troubleshoot computer hardware/software- Repair Laptop / Printer / Computers- Sell computers / Laptop / Printers and computer accessories- Prepare sales and repair reports every month for company performance evaluation- Assist customers with computer-related issues.