1. Proactively engage with the partners through various channels to offer personalized support. Conduct informative extranet training sessions to empower partners to optimize their online visibility. 2. Build and manage partner relationships to exceed quarterly sales targets with hotels & resorts. Prospect and onboard new supply within assigned regions. Educate clients on product updates and relay feedback to internal teams. Utilize data to identify strategic growth opportunities and navigate operational challenges. 3. Consult and advise partners on performance metrics and growth strategies. Analyze local market trends and prioritize actions to drive business value.

1. Identifying, qualifying, securing business opportunities, and coordinating business generation activities. Acquisitions new Resort. More than 250+ Property Partnerships.2. Create Promotional campaigns for new products. Research and develop new products. Design packages for the new resort. Create a Promotional Campaign for EID and any other festival.3. Building business relationships with current and potential clients. Identify and cultivate new travel agencies or agents that can cost-effectively grow product distribution.4. Collaborates with Online and Offline Sales & Marketing teams to ensure that requirements and sales objectives are met.

1.Respond promptly to customer inquiries. Communicating with customers through various channels (Live Chat, Email, Social Media). Creating job posts. Coordinate sessions, events, and programs for all occasions. 2.Took interviews with potential candidates. Screening CVs, shortlisting candidates. Acknowledging and resolving customer complaints. Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existingclients.3.Communicate the ideas and stipulations of the senior management to the team. Prepare reports on the level of progress of the team. Managing and mentoring a team of junior customer service representatives. Ensuring customer satisfaction and providing professional customer support.

1. Respond promptly to customer tour inquiries. Communicating with customers through various channels (Live Chat, Email, Social Media). Design tour packages on social media posts.2. Help clients identify their ideal travel package based on their suggestions and requirements.

1. Enhanced productivity by staying on top of call scriptsand maintaining control over the direction of conversations.2. Described and explained details about the Product or Serviceoptions to inform customers and guide purchasing decisions.3. Schedule and assign tasks to team members according to their capabilities.