Assaad Bou-Ghosn Email and Phone Number

• Telematics Fleet Manager across a fleet of 14K+ units (light, medium and heavy duty)• Managed successful rollout of new telematics hardware and software to the PG&E fleet of 14K+ assets, a mixture of on-road vehicles and off-road assets.• Devised training material and videos to support the telematics rollout to Garage Ops.• Tracked and instilled countermeasures for continued positive fleet health (non-reporting units, firmware issues, etc.).• Translated business needs and requirements and worked closely with the Safety team and App Support to devise customized solutions/API integration with the telematics platform (DOT DVIR, Driver ID, THV, PTO, Asset Utilization)• Built custom telematics reporting for GAS Ops Field Services for Onsite validation compliance reporting.• Provided telematics data (HA/HB/HC/Speeding/Location) to the Safety team as well as other Functional Organizations (legal, law, etc.)• Leveraged Power BI reporting to easily distill the telematics data to the appropriate audience.• Participated in Emergency Operations Center activations to support the efforts to restore service to our communities.

• Software QA Manager at one of the top Software as a Service (SaaS) providers of GPS based fleet and asset management firms in the world with 1/2 Million vehicles tracked across 5 continents, an operating company of Fortive Corporation.• Managed a globally distributed team of 16 QA engineers (functional, automation, performance) with a hands-on approach of adhering to software quality standards and best practices in an agile scrum environment. Ensured strict quality principles and processes are adhered to.• Provided leadership and direction to the testing of the SaaS platform against a wide range of clients - PC (AVL2 client based and DIRECTOR web-based applications), as well as Mobile (iOS, Android) with Google Maps integration of vehicle mounted GPS tracking units and two-way messaging with Magellan and Garmin navigation devices against client and web applications, including Business Intelligence (BI).• Led an automation team (3 globally distributed engineers) using the Microsoft Visual Studio Coded UI test framework (C#), the Selenium cross browser plugin, and Postman API. Implemented smoke, acceptance and regression suites for the new DIRECTOR web platform, helping reduce the manual regression cycle and helping the team deliver products faster to the customer (quarterly to monthly releases)• Led the performance engineering team (2 globally distributed engineers) driving test strategy, planning and execution.• Worked with development and product management in project planning, setting delivery schedules, and tracking projects to completion. • Captured, computed and reported Quality metrics/dashboards to senior management/L1 team.• Actioned upon deteriorating metrics/KPIs, performed root cause analysis/Problem Solving Process (PSP) and instilled counter measures.• Recruited and mentored 4 QA Engineers in a matter of 3 months; maintained high employee engagement, retention (0 voluntary leaves) and direct supervisor effectiveness throughout the years.

An operating company of Danaher Corporation (NYSE: DHR), Navman Wireless is a SaaS company dedicated to empowering companies with actionable information. We provide visibility and control to our customers of their highest expenses as a business: the costs around owning, operating and maintaining their fleet. Our mantra? "You can't measure what you don't know and you can't improve what you can't measure." Everything we do, everything we develop, everything we stand for as a company is all about helping customers monitor, measure and improve. Our customers make business decisions based on fact, not gut feel. Using GPS technology as the backbone, we provide products and services that enable vehicle navigation, tracking, monitoring, data analytics and real-time communication with a fleet of vehicles (both on- and off-highway vehicles/equipment).Navman Wireless was founded in 1988 as a manufacturer of GPS technology in New Zealand. Today, we’re a multi-national business-to-business company tracking over 175,000 vehicles/assets for 14,000 customers and operations in 16 countries around the world.www.navmanwireless.com

• Managed staff of offshore testing resources to effectively test various applications/projects under tight software development life cycles.• Created, maintained and executed written test scripts in conjunction with other technical and support staff including business units. Mentored junior team members on script maintenance, execution, and testing techniques.• Testing activities included but were not limited to requirements tracing, user interface, functional, failover, negative, system, application logging and end to end testing.• Wrote test cases for the Automation team, coordinated and used automated scripts to perform site tests, and quality reviews (e.g., link reviews).• Established cross-platform testing using the test lab environment to ensure that existing site standards are met including browser and platform compatibility tests.• Participated in load, stress, and performance testing.• Logged and tracked bugs submitted by various groups within the company.• Validated submitted bugs, took ownership, assigned bugs to development recourses, set up QA priority, notified relevant business units, researched logs and assessed occurrence of the issue, and followed through with a resolution and final testing.• Communicated on a daily basis with Development, Programming and Systems groups.

• Created, maintained, and executed test plans, functional, regression and user-test scenarios and test cases (cross platform/cross browser).• Worked closely with developers and product managers to review functional specifications and coordinate UI changes to improve application usability.• Carried out a variety of assignments that use and apply a broad working knowledge of the principles, theories, and concepts of Software Quality Assurance.• Attended and proactively participated in code design reviews, for functional and non-functional requirements.• Developed and maintained functional, regression, and GUI test scripts for BarraRetail and BarraOne.• Evaluated various automation products and recommended Segues’ suite of automation products (SilkTest, SilkPerformer, SilkVision) for use on Barra’s core applications.• Designed performance, scalability, and stability metrics for BarraOne and BarraWebServices, enabling clear requirement definition and goal setting (milestone performance success criteria) within engineering.• Managed, designed, and implemented scale, performance, stability, and stress testing of all aspects of Barra’s online core products. Developed testing strategy, testing tools, and test design specifications.• Determined milestone/release performance success criteria and prioritized scaling and performance issues for development.• Worked closely with developers to help diagnose software defects found thru functional and non-functional testing.

• Designed, wrote, documented, and executed test plans/scripts for all stages of the product development lifecycle following company defined processes and methods.• Created and executed test plans and helped the Quality Assurance group in stress, regression, and functional testing for IdeaForest.com with on-time, on-budget delivery.• Used ATG Dynamo’s product suite to build e-selling solutions for clients BlueLight.com, eScore, IdeaForest, and DoveBid. Developed and enhanced relations with these clients and partners ATG, InterWorld, NetPerceptions, WebMethods.• Implemented, tested, and documented Order History page (utilizing ATG’s product suite v5) for potential B2B healthcare clients with on-time, on-budget delivery.• Worked onsite with developers at eScore.com and analyzed, designed, implemented and documented a Security Plan (Log in, Register, Checkout) to prevent unauthorized access to child test scores.• J2ME Innovation Project - developed and tested a Palm Pilot VIIx wireless application that enables a user to securely browse on and purchase from an online catalog hosted on a remote application server. Developed and tested Business Logic and User Interface for the application. • Helped create and develop The Sandbox - a development environment and infrastructure that provides Fort Point consultants/developers an area to hone their technical skills in ATG, Oracle, Java and UNIX.• Produced high-level Detail Design Documents, Technical Turnover Documents and Application Development Plans.

• Cold Fusion graph server reporting - generated application specific graph reports from Pacific Bell West legacy systems to host on Pacific Bell’s local Intranet.• Was one of two Remedy Administrators for the Remedy client/server application for consolidating and automating internal operations and workflow.• Performed Remedy Application Development and client support; customized the tool to capture metrics for improvement in the quality of software development.• Designed and implemented web pages for the Remedy Product Support web site using HTML and JavaScript.• Helped install, maintain, and troubleshoot the Gateway Services application running in a 24x7 UNIX environment.• Performed Tier 2 Middleware Product Support necessary to maintain the uptimes of the Gateway services application.