Assaad Dibis Email & Phone Number

1125 Innovation Dr. Suite 200, Kanata, On, K2K 3G6, Canada

The Manager of Onboarding Engineers oversees the onboarding engineering team and is responsible for project managing onboarding projects both during pre and post sales stages. The Onboarding Manager oversees onboarding projects, and coordinates with internal technical resources, as well as sales and the end customer for the purpose of project assignment, tracking of progress, and reporting . the role also entail managing critical events tied to onboarding which may include issue escalation through support and product engineering as well as infrastructure.. Provide support for the onboarding sales engineering team, manage the team schedule. and allocate team resources to assist sales teams with customer management and customer expectations throughout the sales process.. Primary focus on onboarding process which entail ensuring accurate information in the project tracking system (Jira, Confluence, and Salesforce).. Provide support, and or sponsor, product training and mentoring to the sales engineering team to enhance their ability to support our customers, and channel partner network.. Ensure that projects are submitted via a defined and communicated process (The Onboarding Process).. Ensure that projects are assigned in a timely fashion.. Report on progress and on escalation both internally and externally.. Ensure that projects once completed are transitioned over to support.Identify trends and suggest process or engagement improvements.. Generate onboarding related reports.. Possess project management and great communication skills.. Lead team meetings, and support team efforts.. Additional responsibilities and special projects as assigned.

Ottawa, Canada Area

Plan and implement product development projects including customer on-boarding and keep them on schedule from start to completion date. Manage projects to strategies, budgets and timelines. Prioritize and manage multiple projects with overlapping deadlines.

Toronto, Canada Area

Work with clients to customize conservation and demand management programs built to their specific requirements and customers. Develop and manage conservation programming as a complete turnkey operation, which allows clients to focus on their core business. Create sustainable value, build sustainable partnerships, and drive sustainable results for Burman Energy clients, by generating benefits to BEC customers in all areas of conservation and demand management.Review BEC customers results to find untapped market potential for their business. Burman Energy currently administer all IESO CDM initiatives including the Small Business Lighting, Retrofit Program, High Performance New Construction, and Audit Funding for more than half of all local distribution companies in Ontario.Burman Energy works with LDCs and their general service customers to identify new opportunities for energy and demand savings. As a sales engineer at BEC I engage customers in provincial incentive programs, identify opportunities to reduce electricity consumption and encourage customer market participation.

Ottawa, Ontario, Canada

Support Engineering professors, researchers & students in achieving their educational & research objectives at Carleton University.Prepare & conduct lectures, discussions & lab sessions in addition to data collection & analysis. Grade assignments & exams for faculty of engineering students.

Ottawa, Ontario, Canada

Conduct qualitative & quantitative surveys to promote airport services & working to attract airlines & passengers.Gather data on passenger preferences at the Ottawa international Airport to enhance the airport’s brand & customer experience.

Jeddah Governorate, Saudi Arabia

Established Napco's place as in the Middle East, taking the conglomeration from a minor regional presence, to the 6th largest industrial player while training and managing a 15+ person team. Met and negotiated with business interests in Egypt, Bahrain, Iran, Lebanon, Jordan, Turkey, Morocco and Greece, building a network of 96 regional accounts.Reported directly to the General Manager of the Company.Efforts responsible for $10.4 M increase in profits, peaking above $15 M per annum.

Jeddah Governorate, Saudi Arabia

Responsible for the profitable achievement of sales objectives associated with the flexible packaging market in Jeddah (Saudi Arabia). Managed all aspects of running an efficient sales team of 16 candidates, while always positively impacting their performance by implementing and managing field support tools. I ensured that Napco's accurate sales forecasts were completed on a timely basis. Reporting to VP of Sales.Efforts responsible for $4.3 M increase in profits, peaking above $6 M per annum.

Jeddah Governorate, Saudi Arabia

Determine daily activities for a sales team of 5 individuals. Evaluate on their job performance and ensure that standards for quality, customer service are met. Report to company field sales manager

Jeddah Governorate, Saudi Arabia

Solicited and obtained sales orders from potential prospects in the flexible packaging market in Jeddah and surrounding areas; while communicating sales and service opportunities and customer concerns with the sales department.

Beirut District, Lebanon

Searched for new clients who would benefit from the integrated network switches. Prepared and calculated clients quotations, and solved their problems by providing after sales service.

Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering, With High Distinction

Masters of Applied Science Bachelor of Electrical Engineering with High Distinction

Master'S Degree, Electrical And Electronics Engineering

Activities and Societies: Teaching Assistant Group - Cumulative research project on Model Order Reduction in Non-Linear Electrical.

Bachelor Of Science - Bs, Business/Managerial Economics