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Results-oriented MBA graduate in business management with over 20 years of experience in various senior management positions, providing software solutions for the telecommunications and banking industries. Certified SAFe RTE and Scrum Master with expertise in ITPD banking processes, microservices, VOIP, mobile/cellular, billing, and customer care systems. Effective communicator with excellent senior customer relations and interpersonal skills. Specializes in leading groups of senior managers in an intensive drive for excellence. Strong systems analysis and decision-making skills. Business-oriented and highly motivated with a diligent and dedicated work ethic. Demonstrates excellent creative and visual abilities. Equipped with a strong sense of responsibility and a commitment to professionalismEXPERTISE & ATTRIBUTES• MUB bank's Security RTE• Leadership of Senior Project Management Group• AT&T Security Scrum Master• AT&T Software Development Management• AT&T Production Support Management• Leadership in major business transformations• Leading complex DevOps organizational changes• CI / CD Implementation• SLA Compliance• Client Relationship Cultivation• Leading Monolith to mS transformation• Project Management• Global Matrix Management• Software Engineering Leadership• Innovative and Constantly Learning• Cross-Functional Leadership• Project and Team P&L Management• Visionary "out of the box" solution design• Planner with strong long-term vision• Pre-sale negotiation skillsFeel free to contact me @ assafmor@gmail.com
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Customer Success ManagerSam Seamless Network Sep 2024 - PresentTel Aviv, Tel Aviv, IlCustomer Success Manager for North America. -
Release Train Engineer (Rte)Mubk Via Amdocs - Tif Security Team Jun 2020 - Present• Manage multiple scrum teams as a Release Train Engineer for the TIF organization of MUB Bank.• Resolve critical vulnerabilities to enhance the bank's security and meet regulatory expectations.• Lead multiple scrum teams responsible for EOL application, including software upgrades and application refactoring.• Oversee overall program planning, execution, monitoring, risk management, issue resolution, and achievement of targets for the entire program.• SAFe Scrum Master and RTE certified.
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Security Scrum MasterAt&T Via Amdocs Nov 2019 - May 2020• Manage a scrum team in AT&T's security suite.• Establish new working procedures for a young scrum team to reduce the learning curve and increase efficiency while ensuring high-quality outputs.• Implement 2FA feature to improve security.• Implement critical and high-vulnerability solutions to mitigate risks using the latest suggested solutions.• IBM SAFe certified
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Senior Development ManagerAmdocs Oct 2014 - Oct 2019• Lead the development of AT&T's payment suite of applications, processing over half a billion dollars daily, within a highly intensive-aggressive environment.• Provide ongoing support to AT&T's senior leadership.• Successfully execute projects to production on time, within budget, and with 90% client satisfaction post-implementation.• Implement DevOps procedures at a large scale, including CI/CD and agile development using the SAFe methodology, resulting in 30% cost savings.• Set up automated deployment processes to reduce the risk of human errors and ensure production stability.• Establish and manage a DevOps Global Development organization with 100+ Software Engineers and 30+ Quality Engineers.• Support production post-deployment, including managing outages, fixing post-deployment defects, and addressing performance and production sizing issues.• Pioneer the implementation of mS architecture using the latest industry technologies such as Kubernetes, Dockers, and Jenkins.• Responsible for the entire project lifecycle, from sale to requirements, design, development, testing, deployment, production, customer-facing, and leadership communication.
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Production Support ManagerAmdocs Jan 2012 - Oct 2014• Manage the production support of over 50 in-house web applications for AT&T.• Achieve aggressive SLA of 99.9999% uptime.• Implement automation procedures to ensure flawless deployments and minimize production impact.• Act as the senior escalation point for any production outages.• Establish a new support team in Mexico through hiring and setup.• Oversee a matrix of over 100 Engineers from different teams, including Development, Infrastructure, DBA, Project Managers, and Testing, to achieve successful and smooth execution of large-scale projects.• Receive recognition for leadership, turnaround assistance, and budget management.• Recruit and coach new employees, providing professional mentoring and technical leadership.• Provide effective leadership in defining vision and roadmap for the software foundations of the product business unit.
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Web Application Product ManagerBezeq Ltd Jun 2008 - Jun 2010• Manage an outsourced development provider to ensure timely and high-quality deliveries within budget.• Serve as the main focal point for all marketing requirements and ongoing support, including waterfall version management and agile weekly versions.• Conduct code reviews to ensure code delivery of the highest quality.• Lead in defining and pursuing the vision and roadmap for the product to ensure business continuity.
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Head Of Product & Project Management UnitDeltathree Oct 2005 - Jun 2008• Manage deltathree's strategic project, "joip" (recipient of the VON Innovator Award 2008), involving Panasonic's GLOBARANGE hybrid phone.• Establish and maintain the company's roadmap, including management targets, product milestones, and project budgets.• Lead pre-sale activities, including RFP proposals and technical consulting for the sales team. -
Senior Csm DeveloperAmdocs Sep 2000 - Sep 2005Chesterfield, Mo, Us• Develop a wireless billing system for T-Mobile UK using UNIX and Power Builder.
Assaf Mor Skills
Assaf Mor Education Details
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Peres Business CollegeGeneral
Frequently Asked Questions about Assaf Mor
What company does Assaf Mor work for?
Assaf Mor works for Sam Seamless Network
What is Assaf Mor's role at the current company?
Assaf Mor's current role is North America's Customer Success Manager.
What is Assaf Mor's email address?
Assaf Mor's email address is as****@****ocs.com
What is Assaf Mor's direct phone number?
Assaf Mor's direct phone number is +121446*****
What schools did Assaf Mor attend?
Assaf Mor attended Peres Business College.
What skills is Assaf Mor known for?
Assaf Mor has skills like Software Project Management, Telecommunications, Project Management, Software Development, Leadership, Software Development Life Cycle, Agile Methodologies, Product Management, Support Management, People Management, Devops, Microservices.
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