Assaf Mor Email & Phone Number

Tel Aviv, Tel Aviv, Il

Customer Success Manager for North America.

• Manage multiple scrum teams as a Release Train Engineer for the TIF organization of MUB Bank.• Resolve critical vulnerabilities to enhance the bank's security and meet regulatory expectations.• Lead multiple scrum teams responsible for EOL application, including software upgrades and application refactoring.• Oversee overall program planning, execution, monitoring, risk management, issue resolution, and achievement of targets for the entire program.• SAFe Scrum Master and RTE certified.

• Manage a scrum team in AT&T's security suite.• Establish new working procedures for a young scrum team to reduce the learning curve and increase efficiency while ensuring high-quality outputs.• Implement 2FA feature to improve security.• Implement critical and high-vulnerability solutions to mitigate risks using the latest suggested solutions.• IBM SAFe certified

• Lead the development of AT&T's payment suite of applications, processing over half a billion dollars daily, within a highly intensive-aggressive environment.• Provide ongoing support to AT&T's senior leadership.• Successfully execute projects to production on time, within budget, and with 90% client satisfaction post-implementation.• Implement DevOps procedures at a large scale, including CI/CD and agile development using the SAFe methodology, resulting in 30% cost savings.• Set up automated deployment processes to reduce the risk of human errors and ensure production stability.• Establish and manage a DevOps Global Development organization with 100+ Software Engineers and 30+ Quality Engineers.• Support production post-deployment, including managing outages, fixing post-deployment defects, and addressing performance and production sizing issues.• Pioneer the implementation of mS architecture using the latest industry technologies such as Kubernetes, Dockers, and Jenkins.• Responsible for the entire project lifecycle, from sale to requirements, design, development, testing, deployment, production, customer-facing, and leadership communication.

• Manage the production support of over 50 in-house web applications for AT&T.• Achieve aggressive SLA of 99.9999% uptime.• Implement automation procedures to ensure flawless deployments and minimize production impact.• Act as the senior escalation point for any production outages.• Establish a new support team in Mexico through hiring and setup.• Oversee a matrix of over 100 Engineers from different teams, including Development, Infrastructure, DBA, Project Managers, and Testing, to achieve successful and smooth execution of large-scale projects.• Receive recognition for leadership, turnaround assistance, and budget management.• Recruit and coach new employees, providing professional mentoring and technical leadership.• Provide effective leadership in defining vision and roadmap for the software foundations of the product business unit.

• Manage an outsourced development provider to ensure timely and high-quality deliveries within budget.• Serve as the main focal point for all marketing requirements and ongoing support, including waterfall version management and agile weekly versions.• Conduct code reviews to ensure code delivery of the highest quality.• Lead in defining and pursuing the vision and roadmap for the product to ensure business continuity.

• Manage deltathree's strategic project, "joip" (recipient of the VON Innovator Award 2008), involving Panasonic's GLOBARANGE hybrid phone.• Establish and maintain the company's roadmap, including management targets, product milestones, and project budgets.• Lead pre-sale activities, including RFP proposals and technical consulting for the sales team.

Chesterfield, Mo, Us

• Develop a wireless billing system for T-Mobile UK using UNIX and Power Builder.