Assata Babe Kamara Email & Phone Number

Plymouth, Minnesota, United States

• Coordinates and provide initial and follow-up training to customers, working with the analyst team to clarifyworkflow, and then creating training curriculum.
• Develops and maintain training environments and materials and provide role base education(classroom setting,handouts, e-learning, etc.
• Build workflow diagrams with the assistance of business leaders to optimize workflow, performed quality assurance onnew and changed report and working collaboratively with the Clarity report team.

United States

• Handled incoming calls from patients regarding appointment scheduling or general inquiries about services provided atthe health unit.
• Monitored use of diagnostic services, inpatient beds, facilities and staff to promote effective use of resources andassessed need for additional staff, equipment and services.
• Consulted with medical, business and community groups to discuss service problems, respond to community needs,enhance public relations, coordinate activities and plans and promote health programs.

Robbinsdale, Minnesota, United States

• Performed a wide range of administrative, analytical, and support duties and functions relating to various aspects ofthe organization.
• Analyzed customer feedback surveys to identify areas of improvement in the customer service department.
• Maintained logs and documentation to detail key information regarding incoming and outgoing calls. Assisted customers with product selection by providing detailed information about available products and services.

Health Services Management, Human Services, A

Associate'S Degree, A

High School Diploma, English Language And Literature/Letters, A