Andrew Sawyer Email & Phone Number

Boston, MA, US

Concord, New Hampshire, US

• Conduct comprehensive risk management investigations into abuse & neglect reports at Hampstead Hospital & Residential Treatment Facility; prepare detailed investigative reports based on evidence collected & analyzed
• Collaborate & assist external agencies with their investigations & inquiries
• Lead & contribute to Quality Assurance & Performance Improvement efforts (RCAs, PIAs, policy review) to enhance safety for Individuals Served & increase operational efficiency
• Manage Occurrence Report system and provide relevant training & support to employees
• Contribute to Occurrence Reporting project transitioning from written forms into electronic reporting
• Support the Compliance Officer, as directed

Dover, NH, US

• System Administrator: Genetec Security Station
• WDH Hazmat Team member, January 2020 - present
• SURT Champion, WDH Substance Use Resource Team (SURT), October 2021 - present
• MGH PeerCare Peer Supporter, February 2022 - present
• Provide security services to the hospital
• Respond to violent, aggressive, confused and impaired persons; utilizing non violent intervention and AVADE, Taser, handcuffs as the situation requires

Dover, NH, US

• Supervise Security Officers assigned to shift
• Coach/mentor officers on job performance
• Train new security officers

Dover, NH, US

• Fill in as Shift Leader as scheduled
• Provide security services to the hospital
• Respond to violent, aggressive, confused and impaired persons; utilizing non violent intervention and AVADE, Taser, handcuffs as the situation requires
• Provide efficient & effective customer service to patients, visitors, affiliates and staff to answer inquiries and resolve issues.

Los Angeles, California, US

• Mobilize 1052+ volunteers utilizing Microsoft Dynamics 365, on 2161+ Deployments to 61+ Operations working approximately 5542+ individual days.
• Personnel/Dispatching Subject Matter Expert.
• Supports Planning personnel during Mission Planning by determining personnel availability and readiness.
• Participate in mission support function close-out & hot-wash activities.
• Provide operational planning data and ensuring registered Greyshirts are fully eligible to deploy to an operation.
• Evaluate Greyshirts on their ability to meet the requirements of an operation.

Los Angeles, California, US

• Purchase flights and arrange itineraries in accordance with International Staff guidance
• Communicate with and field questions from International deployers
• Assist in maintaining clear records of personnel movements
• Recommend process improvements and consult TRI staff on best practices / lessons learned
• Assist in submission of financial records for flights and other expenses

Nashville, Tennessee, US

Conduct risk management investigations into reports of abuse, neglect, and exploitation at Hampstead Hospital Resident Treatment Facility. Issue investigative report on findings of fact based on evidence collected and analyzed. Collaborate with and assist external agencies with their investigations and inquiries. Assist the Risk Manager as directed.

Nashville, Tennessee, US

• Respond to emergencies & act as a role model for Hampstead Hospital clients during crises or conflicts; prioritizing verbal de-escalation
• Proactively patrol the hospital, respond to physical & verbal altercations, and ensure a safe & salutary environment.

Rochester, New Hampshire, US

Started new position with the organization's transition from contract security to in-house Security for all locations. Patrol and check areas within the hospital, medical office buildings and other off-site locations. De-escalate and intervene with confused, disruptive, combative, and violent people. Assist patients, visitors and staff. Respond to hospital.

Rochester, New Hampshire, US

Part of initial group of in-house Security employed by Frisbie; patrolled and monitored the Emergency Department. De-escalated and intervened with confused, disruptive, combative, and violent people. Assist patients, visitors and staff. Respond to hospital emergencies. Apply medical restraints as directed by nursing staff; carry and use handcuffs as.

Lebanon, New Hampshire, US

• Nov. 2015 - Sep 2017: Primary coordinator for ID badging and card access operations for the entire Dartmouth-Hitchcock system.
• Patrol the Medical Center and proactively provide information, assistance and guidance to patients, visitors and staff.
• Intervene and de escalate uncooperative, disruptive, combative or violent patients/visitors; apply restraints as directed; use handcuffs, Pro V2 and other defensive tools as trained.
• Respond to and investigate emergencies, code calls, duress alarms, motor vehicle accidents, thefts, policy violations and other requests for assistance.
• IS Department Computer Liaison for Security; administrator for various Department systems.

Durham, New Hampshire, US

• Developed Campus Service Officer Field Training Program (ie. training standards, handbook, and forms)
• Oversees and leads training college-aged campus service officers
• Responsible for supervising the monthly inspection of over 165 campus emergency phones
• Addresses and reports Life Safety issues, policy violations, criminal activity, and other hazardous situations
• Efficiently provides Key Services, Escorts and other services to Students, Faculty/Staff and the community

• Implement teacher lesson plans for middle and high school students
• Maintain classroom control and ensure safe educational environment

• Maintain International Pool and Waterpark Lifeguard Program certification (Jeff Ellis and Associates)
• Provide a safe environment by enforcing general park and safety rules
• Respond to and assist with emergencies and incidents within the park
• Interact with guests to ensure a enjoyable experience at the park

B.A., Communication & Justice Studies

High School Diploma, Honors