It Support Specialist
Current- Efficiently manage and oversee the entire device ordering process for the Nordic region personnel, ensuring timely delivery and proper inventory management.
- Spearhead the implementation of automation solutions using Okta Workflows, Zapier and Jira automations, streamlining daily tasks and improving team productivity.
- Acted as the primary Jira administrator for the IT team, responsible for system configuration, user management, and customization to meet the team's requirements.
- Collaborated closely with different departments to identify process improvement opportunities and successfully implemented automation solutions, resulting in significant time and cost savings.