Introductory software knowledge that includes hands-on experience troubleshooting common problems-Used features and functions of common operating systems-Identified common software applications and their purpose-Installed/uninstalled application software-Performed Windows UpdatesIntroductory hardware knowledge that includes hands-on experience troubleshooting common problems-Set up a workstation and peripherals-Established network connectivity-Identified the purpose of internal computer components-Identified Output, Input Devices, and peripheral devicesIntroductory IT security knowledge including best practices with web browsers and antivirus programs-Basic setup of a router-Connected to secured Wi-Fi-Identified wireless connectionsIntroductory Web Design and Development knowledge that includes hands-on experience with the following topics:-Create an efficient and effective workflow in Adobe Photoshop, as well as knowledge about ingesting digital assets for a project. -Document structure such as layers, tracks, and managing document structure for efficient workflows.-Import, modify, and export digital assets with Adobe Photoshop. -Demonstrate the ability to apply web site design and development principles and best practices. -Demonstrate the ability to create web content using HTML and CSS. -Create, test, publish and maintain web content with web authoring and content management tools.Proficient in introductory knowledge to web user interface and interactions with a focus on the following topics: -Create the basic HTML structure and elements -Control internal/external CSS for the flow of content and graphics.-Utilize JavaScript coding to develop dynamic web applications for user input.-Create and access data storage with XML -Develop web applications with touch interface to build user interaction.-Create, test, publish and maintain an app package with web authoring and content management tools.