Assumpta Happy Umwagarwa Email & Phone Number

The Hague, South Holland, Netherlands

- All duties related to talent management, including planning and implementation of staff recruitment procedures, appointments, promotions and separation from service; as well as staff training and development. - HR administration and administration of staff entitlements and various benefits due to staff, and ensuring liaison with the the United Nations Joint Staff Pension Fund and the medical insurance company.- Procurement and inventory management.- Other administrative functions.

Gabon

- Represents the Organization with full delegation of authority in discussions with Senior Leadership on recruitment and other human resources matters; and Manages recruitment process including development of recruitment strategies and plans.- Advises the Senior Leadership on the development, modification and implementation of United Nations policies and practices on entitlements.- Contributes to the budget development process by reviewing the drafts and providing input on the human resources requirements and organizational structure of all sections.- Advises the mission in the implementation of the performance appraisal system and monitors its compliance with the proper implementation of the performance management system, providing guidance and substantive support to mission components on standards for the development of service, section, unit and individual work plans.- Counsels staff and managers in cases of underperformance and facilitates the implementation of a Performance Improvement Plan (PIP) or other remedial measures, when required.- Continuously assesses the skill, expertise and knowledge of staff, ensuring participation in relevant training programmes and designing individual on-the-job and group training programmes on specific subject matters.- Provides inputs to efforts and measures aimed at addressing and mitigating staff grievances with the purpose of resolving them at the lowest practical level.Contributes to the development of preventive activities such as training and sharing best practices and recent jurisprudence related to human resources management.- Supports dialogue between the management and international and national staff unions (Field Staff Union and National Staff Committee respectively to discuss HR matters and related staff issues;

Rwanda

As a strategic partner with the organization’s leadership, it was Happy's role to advance the overall mandate of UNDP Rwanda through planning, aligning, attracting, deploying, developing & retaining a competent, diverse & dedicated workforce within a supportive work environment. She achieved results by delivering work services in the following functions: Human Resources Planning; Job analysis; Recruitment and staffing; Learning and development; Performance management; Administration of benefits and entitlements; Pre-payroll administration and process; Maintenance of personnel records; Human Resource direction and technical assistance and Development and interpretation of HR policies and procedures.In all her decisions, She was guided by the UNDP values of: Integrity; Transparency; Mutual respect; Professionalism; Accountability; and Results orientation.To deliver, She balanced the following: Quality, Cost and Schedule.

New York

Worked with the team of the Office of Human Resources on one of the most complex restructuring processes that the organization has ever gone through.

South Sudan

While maintaining her contractual relationship with UNDP Rwanda, Happy was in UNDP South Sudan for three months to manage the Country office's Human Resources Realignment process (Restructuring) whereby she managed recruitment for the new positions and agreed separations for displaced staff whose positions were abolished or not matched with those in the new structure.Key achievements:• Advised the senior management of the country office on the change process in terms of managing recruitment and selection processes. The emphasis was on documenting and reporting on each stage of the process; achieving the right balance between giving internal candidates due consideration and chance of remaining on board, and attracting the best talents from outside labor market; and making sure that the whole process leads to the achievement of the CO’s strategic goals.• Successfully managed recruitments for over 33 positions in just three months, spanning job announcements; screening of applications and administration of written and oral interviews; and submission of the recommended cases to the Compliance Review Panel and extending offers to the selected candidates. • Provided career guidance to staff members of the country office in weekly sessions to guide staff members on career planning, job search, CV writing, preparing for technical written tests and competency-based interviews.• Led the HR team of professionals in the Country office following the resignation of the HR unit, advising the management on a number of specific HR issues in addition to Change Management related work.• Guided HR colleagues and shared relevant knowledge with them on HR administration and leave management.

Netherlands

Key achievements:• Addressed client requirements, devised effective training solutions, and authored proposals and outlined solutions based on business needs in advancement of training services.• Successfully organized multiple activities and projects and delivered within specific time frames.• Conducted needs analysis for user groups based on analysis to determine training needs and learning strategies.• Presented persuasive arguments on the advantages of corporate training services.• Developed and delivered customized on-site trainings in collaboration with organizational executives.• Developed curriculum that addressed all client requirements, fostered personal enlightenment and organizational reform.• Analysed evaluation results and provided feedback to management on effectiveness of curriculum and delivery.• Increased employee productivity through innovative training initiatives, boosted morale, and inspired employees.

Key achievements:• Managed recruitments, performance management, talent management, learning and development for the company of over 250 staff members.• Managed performance management process for all staff members ensuring that accountabilities are defined at the beginning of the performance period, performance is monitored and reported regularly, coaching sessions are held for both poor and great performers, and appraisals are done on time and with emphasis on productivity improvement and staff development.• Managed a team of Human Resources personnel and trainers that were involved in recruitments, performance management and staff development programmes.• Identified learning & development needs within the company through job analysis, appraisal schemes, learning needs analysis and regular consultation with business managers.• Designed and developed learning and development programmes for the whole organization based on the pre-identified organizations and individual needs.• Delivered programmes that are satisfactory to all relevant managers and evaluated their effectiveness applying the Kirkpatrick method of learning evaluation.• Validated the costs of planned programmes by keeping within budgets and assessing the return on investment of any training and development programme.• Managed performance management process for all staff members.

Rwanda

Key achievements:• Trained 400 women beneficiaries of the support of the NGO (mostly widows and other vulnerable groups) on how to start and manage income generating projects.• Educated the beneficiaries on their social and political rights.• Equipped the women beneficiaries of the NGO support with life skills related to their health and empowerment.• Provided expert advice to these women on small business management.

Key achievements:• Provided guidance to participants in the Business Plan Competition on business plan writing, feasibility studies and financial forecasting.• Facilitated the training provided to the participants on basics of financial analysis.• Designed a database for managing all the Business plan competition participants.• Provided administrative and secretarial services to the project.

Doctor Of Philosophy - Phd, Management - Work, Employment, Management And Organisation (Wemo)

Master'S Degree, Management, Distinction

Bachelor Of Business Administration - Bba, Human Resources Management, Upper 2Nd Class Division