Serves as Sales and Sales Support subject matter expert for global regions – AMER, LATAM, EMEAR, APJC, while analyzing and assigning cases in accordance with Sales Rules of Engagement. Key Accomplishments:•Administers 100 opportunities weekly through the appropriate managerial and/or stakeholder approval chain for review•Collaborates with Sales and Commercial Finance by providing data analysis and strategies to determine proposed incentives quotes, while meeting deadlines and prioritizing over 200 simultaneous requests•Conducts new hire trainingDay-to-day:•Routes live deals to the appropriate account owner to optimize daily sales operations•Conducts conflict checks for incentive programs•Works cross-functionally with multiple teams to solve escalations•Solves sales representative's questions regarding sales systems and processes•Conducts internal and outside research•Ensures that company policies are being met in sales transactions•Uses company's commerce tool and Salesforce

Managed 300 weekly incoming client calls, emails, and live chats regarding products, services, and general inquires. Maximized company’s billion-dollar revenue by providing quality service to clients, generating leads, making business presentations, closing deals, and negotiating terms and conditions. Analyzed each client situation and presented solutions by maintaining a high level of product knowledge.Key Accomplishments:•Boosted each sales opportunity by cross-selling and up-selling on 100 calls weekly•Captured data and updated 100+ client’s information in Salesforce to include inquiries, comments,complaints, and actions takenDay-to-day:•Assisted and interacted with clients to create luxury experiences that positively impacted sales and service•Was an effective brand ambassador, ensured clients were greeted timely, assisted and had an exceptional memorable experience commensurate with the Tiffany brand•Assisted with inventory and special projects as needed

Ordered, stored, checked, and administered flight gear, aircraft parts, and other mission essential equipment to 12 work centers. Operated government computer systems that provided logistics support information for multi-million-dollar mission essential parts.Key Accomplishments:•Launched 4 inventory databases and prepared data reports for analysis and correspondence to key stakeholders•Developed multi-million-dollar financial logs and records, and reported research to Maintenance Control•Pioneered and developed a quality training program to ensure comprehension of all methodologies and protocols•Mentored 12 junior and senior logisticians while assessing completion and qualification benchmarksDay-to-day:•Provided exceptional customer service in a fast paced environment•Identified, ordered, stocked and issued repair parts, clothing and general supplies utilizing the Navy Supply System •Responsible for proper follow up and receipt procedures, warehouse layout and storage, and the proper operation of the Government Purchase Card Program utilizing open market purchasing•Performed duties associated with hazardous material control and management.•Maintained inventory databases for material stocked in shore based warehouses •Maintained financial records and accounting systems via Relational Supply (R-Supply) and Naval Aviation Logistics Command Management Information System (NALCOMIS) systems•Organized and maintained property accounting databases, correspondence files and reports