Adam Starodub Email & Phone Number

Skokie, Illinois, United States

Chicago, Illinois, United States

• Work a case queue for a book of business of 60,000+ restaurant partners, aiming to meet daily and monthly quotas
• Analyze accounts to meet company health metrics, and seek opportunities for marketing upsells and new product pitches
• Complete other projects to improve book of business, as assigned by management, including but not limited to: reactivating paused accounts, expanding partner delivery boundaries, educating partners on the ability to.

Chicago, Illinois, United States

• Managed accounts of sellers opted into VSFS program, fulfilling all sales through secondary marketplaces, via shipping, uploading, and direct transfers with the goal of advancing the clients' business and maintaining.
• Managed the relationship between seller offices and marketplaces, in relation to fulfilling of orders and investigating ticket and event issues
• Designed concepts for daily checklists and goals, as well as assisting on SOPs and… Show more
• Designed concepts for daily checklists and goals, as well as assisting on SOPs and other training materials to streamline day-to-day expectations for the team
• Advised Skybox Support, Broker Relations Managers, and Order Fulfillment teams to create the best results for our clients and Vivid Seats Show less

Chicago, Illinois, United States

• Supervised customer service agents to ensure they are assisting buyers with their questions and concerns, and finding resolutions for conflicts, in accordance with company policies and protocols
• Communicated with other departments as needed to resolve customer service issues
• Completed Supervisor level tasks including managing alert queues, checking in shipment returns, and creating outbound schedules
• Aided an assigned Assistant Manager to complete weekly coaching sessions… Show more
• Aided an assigned Assistant Manager to complete weekly coaching sessions, Quality Assurance checks, attendance tracking, and other duties as assigned
• Trained new employees as needed Show less

Chicago, Illinois, United States

• Monitored internal queues to handle potential issues in a timely manner, including following up with customers and other company departments
• Completed 8-week rotational program, supporting Wholesale department with sorting, organizing, and shipping of tickets, utilizing Skybox, broker, and Flash Seats portals
• Inspired other team members with best practices for solving issues
• Aided the training of new employees through the shadowing process

www.fullcourtnerd.com

* Contribute written columns on sports and sports entertainment-based topics

Oak Park, IL

• Managed airing commercials and programs according to station log
• Scheduled the airing of commercials and programs according to station log
• Maintained and updated station log daily in accordance with station guidelines and legal standards
• Piloted new technology and led station-wide implementation of a back-up system for station commercials, promos, and announcements
• Supported program hosts: discussing program needs, troubleshooting equipment problems, and preparing show… Show more * Managed airing commercials and programs according to station log
• Supported program hosts: discussing program needs, troubleshooting equipment problems, and preparing show materials

Sparta, WI

* Hosted overnight 6-hour shift, which included shaping music logs on Scott Studios for the day part* Prepared nightly show requirements, which included, but was not limited to, searching for topical news, sports, and information of interest to listeners* Executed production work on Adobe Audition 1.5, including input of new station commercials* Edited.

Norridge, IL

* Assisted customers by using my acquired observation and communication skills* Sorted, organized, and displayed regular shipments of store merchandise* Served as keyholder during holidays, responsible for managerial accountabilities

Milwaukee WI

* Managed staff of 75 students involved in all departments of the radio station* Served as station representative in matters involving the university’s student media

Milwaukee, Wisconsin, United States

* Hosted a music intensive radio show, and regularly filled-in as co-host of sports talk shows* Produced station audio promos using Cool Edit Pro

Milwaukee, Wisconsin, United States

* Implemented a station “hot clock”, which had previously not existed at station* Managed on-air schedule, including DJs, sports broadcasts, and special programming* Handled matters regarding station DJs and staff, including attendance, on-air content, music logs, and airing of newscasts* Organized the station’s promotions efforts, including regular.

Chicago, IL

* Input show play lists on MusicMaster and pulled music from studio for the shows * Updated various stations files, including concert calendars and album release dates* Answered listener questions through direct telephone and e-mail contact by researching their queries in our music library and online

Bachelor Of Arts (B.A.), Broadcast And Electronic Communication

Activities and Societies: Marquette University Radio, MUTV

Education record

Activities and Societies: Student Council - Spirit Committee Chair, RamPage school newspaper assistant editor, National Honor Society.