Lead strategic and operational consulting practice focused on automotive retail.

motormindz is a global automotive professional services and technology company that combines unparalleled experience and comprehensive capabilities across all facets of the automotive manufacturing and sales chain. motormindz collaborates with solution partners and clients to develop and integrate disruptive, leading-edge solutions and technologies aimed at solving crucial challenges for automotive manufacturers and dealers.

Led turnaround planning and strategic refocus for the second largest global Automotive Dealer Management Solution (DMS) provider, with more than 60,000 users in 100 countries. Executed restructure plan driving dramatic increase in profitability. Sold business to private equity firm based on turnaround plan and long-term strategic position of business.

Drove strategic use of technology to leverage AutoNation’s competitive position with budget of over $130M and team of over 350. Key member of senior management team of 10 tasked with identifying and realizing business value through implementation of technology. • Spearheaded effort to digitize entire sales and service process to deliver exceptional customer experience both online and in-store. • Created key unique components of AutoNation.com experience leading to acquisition of over 10,000 incremental used vehicles; dramatically increased online customer engagement through transparent presentation of inventory and pricing leading to 5x increase in closing rate for engaged customers; and reduced time to execute in-store transactions by building customer self-service tools. • Led effort to build first clienteling application to carry online customer experience into store to improve customer and sales associate satisfaction and improve closing rates. • Moved disaster recovery infrastructure and customer facing web presence to the cloud in Azure. • Built team of 15 to focus on improved information security and data governance. • Developed strategy to improve internal client service, and long-term vision of AutoNation technology architecture. • Recipient of prestigious Automotive News All-Star for Information Technology in 2016 for innovative development of online tools that reduced AutoNation dependence on third-party lead providers.

Led largest business unit with over $100M in revenue. • Grew market share of largest credit portal between indirect lenders and auto dealers resulting in growth rates exceeding industry growth by over 10% annually. • Founding member of 10 person Operating Committee tasked with building single Dealertrack operating culture following acquisition of over 20 individual businesses in 10 years. Process, communication and culture initiatives led to 10% improvement in team member engagement survey scores. • Directed development and launch of DT 2.0, corporate-wide effort to re-architect technology solution deployment to dealers. • Led efforts to sign American Honda Finance to Dealertrack credit portal, creating multi-million-dollar unique long-term technology partnership.

Directed team of 350 professionals focused on development, sales, implementation and support of $50M Dealer Management, Desking, Finance Menu and Aftermarket Network business. • Restructured business unit to move from highly entrepreneurial, unstructured environment to client focused, process driven organization, resulting in 25% increase in revenue, dramatic improvement in client satisfaction and 100% increase in EBITDA, two years in a row. • Created culture of accountability and innovation through rigorous mentorship and communication program. • Directed development of next generation application environment leading to product development efficiencies and increased market adoption. • Completed $10M infrastructure upgrade and data center re-hosting project.

Managed team of over 300 professionals accountable for account management, installation and client services to over 20,000 clients.• Drove significant measurable improvement in client satisfaction, installation productivity and client service metrics through implementation of technology initiatives, such as self-service client support, on-line job aids, and new release video based training; standardization of installation process; and introduction of focused benchmarking, client survey and improvement program within call centers. • Spearheaded efforts to improve interdepartmental communication and process change leading to reductions in cancellations and uncollectible accounts as well as increases in lead conversion from existing account base. • Integrated services organizations of two recent large acquisitions with goal of providing single face to Dealertrack clients.

Led all aspects of Dealer Management Systems (DMS) division of Dealertrack including finance, development, installation, client service, information technology, sales and marketing. • Drove 50% annual revenue growth for recent acquisition through improvements in sales and marketing programs supported by necessary growth in installation and support capacity. • Created five-year business plan for continued revenue and profit growth. • Managed relationship with Asbury Automotive, Dealertrack’s largest client, leading to accelerated deployment of DMS into Asbury stores, and introduction and sale of new product offerings including expanded CRM tool. • Acquired underlying technology necessary to quickly introduce new CRM tool.

Led consortium of fifty automotive retail dealers and software companies seeking to create open, secure environment for exchange of data between automotive dealers, third party software and solution providers and Dealer Management System providers.

• Created and led functional organization to direct all aspects of retail automotive store operations, including new and used vehicle sales, finance and insurance sales, and parts, service, and collision departments. • Developed technology strategy, managed installation, support, and maintenance of all systems required to operate 300 retail auto dealerships and directed eCommerce activities.• Innovated and implemented eCommerce strategy to generate incremental automotive sales through the Internet.

• Developed and executed eCommerce strategy for largest global provider of retail management systems for automotive dealerships.• Led business unit providing turnkey wholesale distribution management software systems.

Managed all aspects of largest world-wide provider of crew scheduling systems to airlines.

Founded and managed systems integration company delivering PC-based solutions to construction industry.