Deeply knowledgeable in apparel merchandising. Specialist in developing and maintaining long term relationship with potential and existing clients in order to enhance customer satisfaction and retention as well as maximize company profit.Looking for dynamic company that is continually growing.
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Senior Customer Relations Executive (International Service - Softline And Hardline Inspection)Sgs Jun 2015 - Jun 2017Hong Kong1. Establish and maintain long-term relationships with clients. 2. Contact prospective clients to present information and explain available service. 3. Develop prospects from current clients, referral leads, or marketing events. 4. Identify and develop opportunities to up-sell and provide total solutions to assigned clients to achieve revenue targets. 5. Conduct regular meetings with customers to understand their needs and link them to the company’s service strategies. 6. Handle inquiries and provide professional advice to clients -
Senior Merchandiser (Europe And Us Market)Tillsonburg Apparel Feb 2012 - May 2014Hong Kong1. Work with buyers and merchandisers for all development and production issues. 2. Supervise China sample room/ production team on sample development and bulk shipment. -
Senior Merchandiser (Men’S/ Women’S -Us Market-Dkny Jeans)Li & Fung Limited May 2010 - Aug 2011Hong Kong1. Work with buyers for all development and production issues. 2. Monitor Shenzhen production and Shanghai development team members to complete all tasks on schedule. -
Merchandiser (Kidswear -Uk Market)Marks And Spencer Jul 2008 - Mar 2010Hong Kong1. Work with UK buying/merchandising team and technical team to support during the development and production progress2. Implement of the product launch and sourcing strategies3. Manage and build up best practice for vendor performance4. Supervise production merchandiser to ensure an effective merchandising value chain which produces goods in good quality standard and makes on-time shipments. -
Senior Merchandise Representative (Men’S Woven-Us Market-Calvin Klein)Pvh Corp. Jun 2007 - Jun 2008Hong Kong1. Monitor performance to sales plan and ensure team aware of current performance2. Ensure team to provide accurate and timely information to produce departmental monthly performance reports3. Overview with team members and manager, manage the team to ensure meet business goals. 4. Provide constant motivation and leadership for the team -
Merchandiser (Men’S Shirt-Uk Market)Next Sourcing Limited Oct 2004 - May 2007Hong Kong1. Monitor development progress, ensure good quality through working with developer and garment technical team2. Oversee the placement of development samples into correct factories.3. Bulk orders factory allocation4. Negotiate prices with factories in order to achieve company target profit.5. Regular supplier visit, hold regular weekly progress with tech and update production loading. -
Merchandiser (Men’S Shirt - Europe Market-Ysl /Pierre Cardin (Uk), Auchan (France)Daewoo International Corporation Oct 2002 - Sep 2004Hong Kong1. Follow up all approval works2. Monitor off shore factories’ production management3. Raise out all potential production problem to manager and suggest solution4. Updated production capacity and order booking status5. Prepare monthly performance report and cost calculation
Aster Chan Education Details
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Apparel Merchandising And Marketing -
Fashion And Textile Studies, Major In Merchandising
Frequently Asked Questions about Aster Chan
What is Aster Chan's role at the current company?
Aster Chan's current role is Specialist in Product development and building of business relationships.
What schools did Aster Chan attend?
Aster Chan attended The Hong Kong Polytechnic University, The Hong Kong Polytechnic University.
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Aster Chan
Hong Kong
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