Specialist in recruiting candidates from multiple backgrounds across industries, roles, ages, genders, sexualities and abilities.

- Consult with clients to determine objectives and requirements for events, such as meetings, conferences, and conventions.- Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security. Maintain records of event aspects, including financial details.- Coordinate events details and arrange availability of AV equipment, transportation, display, and other event needs.- Addressed and resolved complex customer complaints in a calm, efficient, and friendly manner. - Conceptualize and launch innovative development and implementation of marketing strategies to ensure profitability.- Database administration and website design.

- Promoted and encouraged independence while assisting patients with their daily routine - Formulated care plans with meticulous attention, helping to increase the quality of life.Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.Monitored patient progress, identifying and proactively addressing obstacles hindering recovery. Adhered to and upheld NHS best practices and patient data confidentiality regulations.

- Responsible for increasing the profitability of the hotel by always providing an outstanding quality of service to guests. - Maximizing the profitability of the hotel by always ensuring maximum occupancy of hotel rooms and facilities.- Responsible for successfully marketing the hotel through Sales Calls. - Maintaining regular contact with frequent guests.- Organizing client entertainment events at the hotel. - Carrying out sales visits. - Thrived in a fast-paced environment with energy and enthusiasm.

- Promptly responded to quotation requests, completing within specified company time frames. - Maintained detailed record of sales activities and compare trends to identify under-served areas and opportunities for improvement.- Implemented seasonal and special discounts, driving customer engagement through promotions.

- Organised and communicated needs of VIP guests, paying extreme attention to detail.- Secured bookings through phone, email and websales, using expert hotel product and service knowledge. - Upsold clients on travel itinerary add-ons, including packages and partner company tour groups. - Negotiated rates and upsell rooms to increase occupancy and maximize revenue.- Collected full and partial payments for travel services.

- Answered all customer reservation queries through phone, email, live chat and face-to-face. - Processed customer travel payments, providing confirmation through email.- Managed customer bookings and reservations using CRS.- Provided excellent customer service by going the extra mile to solve reservation issues and complaints. - Assisted guests with booking and managing transport during stay, including airport shuttle and car rental.

- Answered all customer reservation queries through phone and emails. - Processed customer travel payments, providing confirmation through emails.- Managed customer bookings and reservations using CRS.- Provided excellent customer service by going the extra mile to solve reservation issues and complaints. - Assisted guests with booking and managing transport during stay, including airport shuttle and car rental.