Alexander Stott Email & Phone Number

Charlotte, NC, US

North America

Charlotte, North Carolina, United States

- Ramped up quickly to the SM role within one year of employment through consistent showcasing of advanced product knowledge and exceptional team leadership. - Trained and promoted two baristas to Shift Managers within one month of stepping into the SM role.- Exceeded projected sales by 5% ($2,000 increase) in the month of April through successful.

Charlotte, North Carolina, United States

- Successfully trained two new hires to exceed performance expectations within one month of stepping into the role as a Shift Manager.- Enacted as the liaison between the Store Manager and the team for upcoming product launches, updates to store operations, and cross communications between FOH and BOH teams.

Charlotte, North Carolina, United States

- Managed and maintained a growing book of current business, serving as the main point of contact for all 350 accounts within the portfolio.- Collaborated with various departments both internal and external in creating new strategies to improve digital foot traffic to my clients websites. - Proactively contacted active clients to enhance customer retention.

Sacramento, California, United States

- Spearheaded compelling marketing events, resulting in amplified brand visibility and an average of $1,000 in sales per event.- Fostered enduring relationships with key stakeholders, including customers, management, and store associates, to drive successful event marketing campaigns and cultivate strong brand loyalty.- Implemented comprehensive data.

Elk Grove, California, United States

- Participated in an intensive management training program, focusing on sales, customer service, finance, and operations to drive business growth and meet customer needs effectively.- Assisted in leading a dynamic team by prioritizing off-site vehicle management and delivery to customers and existing clients within the Elk Grove, CA area. - Surpassed sales.

Camarillo, California, United States

- Delivered exceptional customer service while ensuring adherence to Starbucks' service standards.- Oversaw implementation and execution of seasonal product training sessions, designing graphics via Adobe Illustrator, and created a new leadership hierarchy with Store Managers by placing my role as the focal point of communication for new hire training and.

Ojai, California, United States

- Created visually appealing E-Blast templates utilizing Adobe Photoshop and Illustrator, effectively communicating the Chamber's brand identity and key messages to a diverse audience.- Skillfully managed the Chamber's E-Blast platform on MailChimp, ensuring timely and engaging distribution of digital content and fostering increased engagement with the.

Camarillo, California, United States

Ventura, California, United States

- Became the primary liaison between the client and team to streamline all forms of communication. - Collaborated with local vendors weekly to ensure all aspects of the project were completed within the scope of time and cost effective. - Implemented social media posts weekly that increased individual participation by 41% and exceeded the goal of 50 to 60.

Clovis, California, United States

- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all UPS Store customers.- Assisted in driving sales through effective product knowledge, upselling techniques, and promotional initiatives, contributing to the overall success and profitability of the store.- Supported daily operations.

Bachelors Of Arts In Communications, Digital Communication And Media/Multimedia, Graduated

Graphic Design Certificate 📝, Multimedia - Graphic Design 🎨, Senior (In High School)

The Center For Advanced Research and Technology was the main gateway for the essential knowledge of graphic design, and the utilization of.

High School Diploma

Activities and Societies: Honor Choir Though the majority of my academic career at Buchanan High School was completing the essentials for.