Astriani Santi Ega Putri Email & Phone Number

I am an IT Helpdesk at Lintasarta, a leading provider of information and communication technology solutions in Indonesia. I have been working in this role for more than six years, managing active directory user and computer, ticketing problem user, first-level handling maintenance, customer service, and reporting.I have currently completed a bachelor's degree in Computer and Information Science at Widyatama University in February 2024. I have a strong academic background in computer and information science, as well as a great interest in learning new technologies and skills. I have obtained various certifications in the areas of IT services, customer service basics, and help desk duo administration, which demonstrate my proficiency and professionalism in the IT field.I am passionate about providing excellent IT support and service to the clients and users, as well as improving my knowledge and skills in the IT domain. I am looking for opportunities to advance my career and contribute to the IT industry with my expertise and experience.