Review provider schedules and individual patient charts and assist the care team in coordinating care for visits and for future healthcare needs. • Handle non-appointment related calls from patients. Resolve the reason for the call or route to the appropriate party. • Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc. • Support patients and providers in the medication refill process • Use registry and other information to inform care team members of preventive care required for each patient seen each day. • Ensure that all patients are tracked and data entered into systems for follow-up and reporting.

• Daily responsibilities included assisting the department faculty and acting as a liaison between the staff and student body• Responsible for the continual addition of declared English majors across the Binghamton Universitycampus into our database• Created and formatted spreadsheets to conduct a nationwide search & interview of new instructors to the English department• Responsible for training and supervising new incoming work study students