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Astrid Roux is listed as Responsable Voix Client at FLOA, a company with 140 employees, based in Bordeaux, Nouvelle-Aquitaine, France. AeroLeads shows a matched LinkedIn profile for Astrid Roux.
Astrid Roux previously worked as Responsable Voix du Client at Floa and Chef de Projet Pilotage et Transformation Octroi at Banque Du Groupe Casino.
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Astrid Roux is a Responsable Voix Client at FLOA.
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Bordeaux, Nouvelle-Aquitaine, France
Au sein de la Direction Expérience Client:- Mise en œuvre du programme Voix du Client 360°- Conduite du changement --> Customer Centric afin d'engager les collaborateurs- MOA: Intégration d'une solution d’analyse sémantique & émotionnelle sur les sources mail, tchat, enquêtes, sites d'avis- Pilotage des KPI's de SATCLI: NPS, CSAT, NES, Température.
Bordeaux, Nouvelle-Aquitaine, France
Au sein de la Direction des Opérations:- MOA Console UX d'octroi instantané - Coordinatrice opérationnelle des évolutions apportées à notre solution de dématérialisation ( Dashboard, Workflow, Signbook ) et animation des Comités ( Mkting, IT, BU...)- Mise en place et pilotage des plateaux opérationnels externalisés Middle et Back-Office - Support au.
Other employees you can reach at floa.fr. View company contacts for 140 employees →
Thomas Michel
Colleague at FloaNiort, Nouvelle-Aquitaine, France, France
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SC
Steeve Chemolle
Colleague at FloaBordeaux, Nouvelle-Aquitaine, France, France
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JD
Julie Delvart
Colleague at FloaGradignan, Nouvelle-Aquitaine, France, France
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KA
Khadija Aziz
Colleague at FloaGreater Bordeaux Metropolitan Area, France
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AA
Abd Aillah Belhachemi
Colleague at FloaGreater Dijon Area, France
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LB
Ludovic Becker
Colleague at FloaGreater Bordeaux Metropolitan Area, France
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HF
Hermes Fernandez
Colleague at FloaLisbon Metropolitan Area, Portugal
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MM
Murielle Mouchard
Colleague at FloaChauray, Nouvelle-Aquitaine, France, France
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CF
Clara Ferri
Colleague at FloaBordeaux, Nouvelle-Aquitaine, France, France
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MV
Marin Virlogeux
Colleague at FloaBordeaux, Nouvelle-Aquitaine, France, France
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Quick answers generated from the profile data available on this page.
Astrid Roux works for FLOA.
Astrid Roux is listed as Responsable Voix Client at FLOA.
Astrid Roux is based in Bordeaux, Nouvelle-Aquitaine, France while working with FLOA.
Astrid Roux has worked for Floa and Banque Du Groupe Casino.
Astrid Roux's colleagues at FLOA include Thomas Michel, Steeve Chemolle, Julie Delvart, Khadija Aziz, and Abd Aillah Belhachemi.
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