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Astrid Hålenius is listed as Project Manager at Aternity, a with 213 employees, based in Tel Aviv District, Israel. AeroLeads shows a matched LinkedIn profile for Astrid Hålenius.
Astrid Hålenius previously worked as Support Escalation Engineer at Aternity and Technical Support Engineer at Vmware. Astrid Hålenius holds Qualified Vocational Education, Network Administration In Windows Environment from Nackademin Yrkeshögskola.
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Fast learner with strong analytical skills.Excellent trouble shooter in complex environments; known for thinking outside of the box Creative self-starterSkilled trainer with experience in trainings of larger groups, have also done presentations in foreign languagesExperience in cross-team process optimizationCustomer focused with excellent client engagement skills
Listed skills include Account Management, Databases, Telecommunications, Sql, and 12 others.
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Supervising beta feature deployment and gathering input from customers.Managing agent software releases to customers, coordinating between teams to make sure that documentation, available software and features align.Creating customizations for customers.
Israel
Troubleshooting Aternity’s end-user experience monitoring product in a client-server environmentEscalation engineer for initial support personnelLog analyses to determine information flow between between agent, collection point and server in order to pinpoint root causeReporting bugs and working with R&D to fix them
Israel
Provide internal and external support for three different products in the business analysis area.Taking an active role to manage escalations.Troubleshooting DB and Webserver issuesWorking closely with RnD to resolve interoperability issues in virtual environments.Collaborating with SaaS team to improve customers’ experiences of hosted environmentsScheduling and monitoring upgrades and schema copies.Managing internal wiki for the support team.Writing how-to articles for the customer facing wiki.
Israel
Focus on communication and collaboration with clients and partners to identify business needs, problem resolution and providing technical solutions.Single-handedly supporting 15 sites in Europe, US and Asia pacific with frequent on-site visits.Working closely with R&D to provide solutions to customer requests.Conducting training for new customers, including presentations for big groups (30+ participants).Resolving complex customer problems (Network, Hardware and software) and providing technical consulting.Troubleshooting database problems using SQLPlanning and on-site installation of 3M EM's system which include server racks, 3M's propriertary hardware and software (windows based environment with Sybase database).Trouble-shooting GPS tracking devices on Unix platformGUI-design for in-house support toolsTranslated user-interface to SwedishWriting technical FAQs both for customers’ and in-house use.
Israel
Coordination between manufacturing and marketing departments.Writing processes for equipment handling during repair.Creating statistic reports of sales, shipments and equipment errorsEnhancing the web interface of the priority systemSwedish Customer training of Elmo-Tech productsCRM (Priority), Web, database improvement and trainingPhotoshop work for marketing material
Österåkers Kommun - Sweden
Teaching classes of kids from age 7 to 15.Subjects taught: art, music, English, Swedish.
Other employees you can reach at aternity.com. View company contacts for 213 employees →
Lena Nikolaev
Colleague at AternityIsrael
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TB
Tomer Beitan
Colleague at AternityIsrael
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KA
Kellea Ater
Colleague at AternityLebanon, Tennessee, United States
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BR
Bertrand Robion
Colleague at AternityBagnolet, Île-De-France, France
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MG
Michal Gold
Colleague at AternityIsrael
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AJ
Avi Joshua
Colleague at AternityIsrael
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YB
Yan Baron
Colleague at AternityIsrael
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KH
Kalwin Hobbess
Colleague at AternityManly, Iowa, United States
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PM
Pj Malloy
Colleague at AternityWashington, District Of Columbia, United States
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MS
Mark Spain
Colleague at AternityAtlanta, Georgia, United States
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Quick answers generated from the profile data available on this page.
Astrid Hålenius works for Aternity.
Astrid Hålenius is listed as Project Manager at Aternity.
Astrid Hålenius is based in Tel Aviv District, Israel while working with Aternity.
Astrid Hålenius has worked for Aternity, Vmware, 3M Electronic Monitoring (Formerly Elmo-Tech), Elmotech, Ltd., and Elmotech.
Astrid Hålenius's colleagues at Aternity include Lena Nikolaev, Tomer Beitan, Kellea Ater, Bertrand Robion, and Michal Gold.
You can use AeroLeads to view verified contact signals for Astrid Hålenius at Aternity, including work email, phone, and LinkedIn data when available.
Astrid Hålenius holds Qualified Vocational Education, Network Administration In Windows Environment from Nackademin Yrkeshögskola.
Astrid Hålenius is listed with skills including Account Management, Databases, Telecommunications, Sql, Technical Support, Pre Sales, Photoshop, and Windows.
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