Community & Content Manager
Boleita Norte, Caracas; Edo Miranda, Venezuela.
1. Social Media & Content Management:- Managed Multi-Platform Social Media: Oversaw social media for Twitter, Facebook, Instagram, Pinterest, and WordPress.- Developed and Executed Campaigns: Created and managed contests, campaigns, and viral strategies to boost engagement and grow the audience.2. Content Creation & Communication:- Produced Digital Content: Wrote and developed content for social media and the company blog.- Served as Brand Spokesperson: Acted as TV and radio spokesperson, representing the brand in media appearances.3. Customer Engagement & Analysis:- Handled Customer Support: Provided customer service through digital channels, ensuring quick and effective resolution.- Conducted Statistical Analysis: Analyzed and reported on social media performance to drive strategy improvements.Achievements:- Significant Social Media Growth: Grew Twitter followers to 9,500 and increased Facebook fans by 500% in less than a year.- Expanded Instagram Presence: Achieved 38,000 Instagram followers in under a year.- Increased Blog Traffic: Secured over 900 daily visits to the company blog.