Astrid Mitchell Email & Phone Number

South Africa

Cape Town Area, South Africa

OUTPUT AND ACCOUNTABILITIESEnsure adherence to the health, safety and environmental standards and compliance to legislationENHANCE PEOPLE CAPABILITYEnsure the Company’s Vision, Mission, Values and strategic goals are communicated and understood by all employeesInput into Training needs analysis to ensure sustainability and continuation. Provide on the job.

South Africa

Deliver Enhanced customer serviceAll Customer Distribution Service Packages negotiated, agreed & communicatedMaster Data & inputs into Load plan aligned to Customers DSPFeedback on all customer comments, queries & suggestions within SLAFacilitate customer service training for new & existingdriversGather & collate competitor information for developing the.

Cape Town Area, South Africa

• Enhanced customer service
• Maintain good customer relations by delivering on promise consistently
• Feedback on all customer comments, queries and suggestions within the CRM service level agreement
• Facilitate necessary customer service training and on-boarding of all drivers
• Gather and collate competitor information for developing the competitor strategy
• Class of trade focus groups held to ensure vital information is gathered to develop customer service strategy

Cape Town Area, South Africa

• Manage sales administration
• Data extraction and manipulation according to adhoc requests and beyond the scope of the standardised reporting provided by internal
• Monthly District Volume reports updated via internal reporting systems.
• Weekly Sales KPI reports updated
• Quarterly Sales Plan assistance to Sales Manager
• Account Manager assistance to streamline reps week

Cape Town Area, South Africa

• Administer outsourced Distribution service Payment – Owner Drivers
• Monthly verification of 3 vs. 4 crew and loads per contractor, fuel recon and adhoc costs, generate, upload to SAP
• Procurement – Quote sourcing; PO creation; invoice management, GRIR management, supplier queries, vendor take on
• Update Fuel and TAT's, print Annexure A's and arrange to be signed and filed. Update licenses
• Visual Depot Management- Weekly/monthly update of KPI and pulling of reports
• Manage audit files and information flow – customer complaints and trade visits

Cape Town Area, South Africa

• Telephonic sales. Calling all major customers for their beer orders
• Ensure that sales are maximised to achieve growth
• Ensuring targets are met
• Promoting new products. Meeting deadlines

Cape Town Area, South Africa

• Sales administration support
• Procurement – Quote sourcing; PO creation; invoice management, GRIR management, supplier queries, vendor take on
• BTL – taking in orders
• Generating of Sales reports and statistics
• Provide administration support for promotional activities
• Logging, monitoring and ensuring resolution of consumer product complaints

Cape Town Area, South Africa

• Placing classified ads telephonically
• Calling existing customers weekly to place their ads
• Generating new business by canvassing for new potential clients
• Strict Admin duties – layout of ads
• Meeting strict deadlines
• Commission based targets achieved

Cape Town Area, South Africa

• Calling clients to set up appointments with financial advisers to have a portfolio analysis done
• Doing various marketing campaigns
• Assisting customers with queries