Astrid Perez Email & Phone Number

Houston, Texas, United States

Report directly to the Director of Revenue Cycle Performance Transformation, I oversee all aspects of technical support and decentralized IT across the Revenue Cycle. My responsibilities include managing technical teams, ensuring seamless IT operations, and driving performance improvements to enhance revenue cycle efficiency.

Houston, Texas, United States

Develop business solutions by collaborating with operations to understand workflow and then identify the best solution to maximize automation and Epic functionality.

Houston, Texas, United States

I am responsible for ensuring that business strategies and needs are translated into effective technical strategies that bring value to the organization, through the implementation and maintenance of large scale developments or enhancement projects.

Houston, Texas, United States

Design, develop, and deliver EPIC training for end users.

Houston, Texas Area

• Collaborated with providers to coordinate schedules
• Oversaw admission, check-in, registration, and past pending
• Requested authorizations from insurance providers for new and current patients
• Verified insurance for new and current patients; both commercial and governmentinsurance

Houston, Texas

• Conducted patient time tracer study for complex care clinic; reviewed current processes and made recommendations based on lean principles to facilitate office work flow
• Analyzed data from Appointment Statistics app in Qlikview to find changes in patient population based on various factors e.g. demographics
• Analyzed data and created a weekly volume tracker for ambulatory clinic leaders; the tracker is utilized to increase visibility of trends and accountability within departments
• Analyzed data for Pulmonary clinic, specifically CF patients nearing transition age; reviewed total visit time, provider visit types, and provider wRVUs to create provider templates that are best suited for this.
• Created QlikView training tools as a strategic resource for departmental team members to increase literacy in program use
• Managed template audit as part of sustaining system initiatives

Houston, Texas Area

• Monitored project plans and challenges for The Center and briefed director and team members with strategy
• Developed and implemented improvements to the billing processes to maximize efficiency, reduce delinquency, and increase accuracy
• Reviewed claims data for trends and updated processes accordingly
• Entered charges/payments for dental, women’s services, and vision
• Coordinated with credentialing department to keep provider roster up to date
• Participated in Employee Engagement committee

Houston, Texas Area

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Psychology