Annette Struwe Email & Phone Number

Greater Denver Area

• Review, assign, and track all incoming group and meeting space leads from six + lead sources
• Contracts - review for accuracy, scan, track, distribute and file accordingly
• Invoices - review for accuracy, code, gather signatures required, and create purchase orders in Birch Street Examples of invoices are commission, rebates, office supplies, and expense reports
• Participate in weekly and monthly departmental meetings and Safety Committee meetings
• Organize and distribute amenity gifts for VIP clients
• Answer and route departmental phone calls

Denver, Colorado

• Review and manage all current accounts and maintain professional relationships with the goal of customer retention
• Post cash, credit card and check payments received for invoices, accounts, advanced deposits and provide receipts
• Complete 10 day forecasting used for staffing and actualized reporting
• Participate in weekly revenue management calls, proved group input for pricing strategies
• Assist other departments as needed: accounting, front desk, transportation

Denver, Colorado

• Print, send, and track current invoices while maintaining a 30 day aging
• Post cash, credit card and check payments received for invoices, accounts, advanced deposits and provide receipts
• Research and respond to credit card charge-backs
• Conduct and review credit reports through Dun & Bradstreet with the Controller to establish direct bill limits and terms
• Reconcile group and event billing
• Manage and track all tax exempt reservations, provide monthly reporting

Centennial, CO

• Input and maintain group blocks
• Establish professional relationships for customer retention
• Coordinate accounts in multiple systems

Aurora, CO

• Input and maintain group blocks
• Establish professional relationships for customer
• Previous Positions held at Residence Inn: Front Desk Agent