Alexander Stucky Email & Phone Number

Draper, Utah, United States

New title name for Order Operations and Product Catalog team.

Bentonville, Arkansas, United States

• Selected for a special 6-month role to learn about a new line of business within the company and to assist with a backlog of tickets in Jira.
• Built out reporting for Oracle users looking into specific orders, items, and products on the website.
• Measured performance for team members.
• Assisting in designing and modifying workspaces, business rules and adjusting reports to meet user’s needs.
• Delivered status reports to key stakeholders.

Draper, Utah, United States

• We've recently transitioned to a Proactive Care Role, where we focus a lot of our work on analyzing data of specific call drivers, trying to create tasks, or find ways to automate processes to reduce call volume..
• Promoted due to attention to detail.
• Capture all metrics for our team, use a variety of formulas, and build visual tables with all the data pulled from Salesforce and Jira. Share weekly reports with the leadership team to showcase performance and KPIs.
• Work directly with different teams to automate new processes. Assist with creating training material.
• Use search queries in Salesforce and Jira to analyze data to find trends related to customer contacts, returns, or exceptions. Build out metrics for our team with Excel to measure performance and identify potential.
• Create databases to house records and use Tableau to showcase the data to other LOBs.

Draper, Utah, United States

• Reviewing graphs of order flow and call out escalations to other teams. Monitor data and look for spikes in cancellations. Work on a variety of tickets and tasks to achieve business goals.
• Learned Tableau, SQL, and Excel formulas (self-taught).
• Hands-on work with databases to locate data and provide analysis to other teams.
• Navigate multiple applications to access order and item data and locate potential gaps in the ordering process.
• Follow informed consent processes and maintain records.

Draper

Greater Salt Lake City Area

Software company that developed property management software. My job was to contact property managers, and offer them a free demo of the software. Quota was made by setting a certain number of demos that show up. Most of company (including myself) was laid off. They decided to take the product on a different direction.

Park City, UT

This position requires coordinating all group needs for 10,000 square feet of meeting space for multiple properties; including lodging reservations, room assigning, and group management. I prepare Banquet Event Orders for meeting space, catering, and A/V needs, and manage changes that the client might have with the company we're utilizing. I handle every.

Park City, UT

Answering phones promptly for reservations is the main part of this position. All Seasons consists of 15 different properties in Park City, as well as multiple private homes. Plus there's a property in Santa Fe, NM, and San Diego, CA. I would auditing myself, and other employee’s work throughout the day, as well as making sure the new hires are properly.

Park City, UT

As most know, the first person you meet at a restaurant is the host awaiting for you behind the counter, this is what I did. I would kindly greet customers coming in, got them seated, and keeping track of customers being sat according to servers assigned to sections. During restaurant’s max capacity; I would create wait lists for new guests arriving, and.

Bachelor'S, Computer Science, Undergraduate

I've done one year of schooling through SNHU, with classes involving python and Java. Still working on completing this degree.

Ged, General Studies

I did attend Park City High School in Park City, UT from August 2002 to February 2006. Received GED later on through Salt Lake Community.